Mercer Marsh Benefits (MMB) has a fantastic opportunity to join our organization as a Health & Benefits Senior Actuarial Associate. This is Hybrid position and can be based in either Montreal, Ottawa, Toronto or Quebec City.
MMB is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of risk & wealth management, HR consulting and employee benefits.
MMB is a global leader in the health and benefits marketplace. Operating in 135 countries, our team of specialists’ design benefits solutions that meet the needs of businesses and their people, drawing from global intelligence and adapting that wealth of experience to local markets.
Simple select is our facility solution for small to mid-size employers leveraging carrier negotiated block arrangements designed to help clients attract and retain the talent needed to grow their business and keep their people healthy.
This role is focused on behind the scenes work in our Simple select by Mercer Marsh BenefitsSM Centre of Excellence. Simple select by MMBSM is Mercer’s exclusive “One-Stop-Shop” for small to mid-sized organizations' group benefits and human resources needs.
We will count on you to:
Simple select - Being an ambassador
Partner with SME Leader to manage technical aspects of SME placement quotation, plan, experience monitoring and renewal insurer negotiations
Collaborate with operations to ensure all terms and conditions released to renewal methodologies and placement process are implemented
Guide technical team effectively throughout all placement processes
Develop and improve efficiency leveraging new technology
Collaborate with Operational co-ordinator to develop procedural efficiencies and adapt newly launched technology
Lead template development
Lead educating all level team members on process, procedures as well as new products
Collaborate with Canadian Leadership on all change management and day to day business operations
Develop and coordinate local team education on all new products and templates
Manage relationships with internal consultants and respond to day-to-day inquiries
Asist Leadership with quarterly insurer meetings, to review: Products, quoting turnaround time, service agreements, product and competitor Landscape
Maintain National Mercer client databases
Assist and lead team workflow meetings with People Leader
Simple select - MMB block renewals
Lead vendor block renewals analysis and negotiation
Lead block renewal team to collect and review renewal data for accuracy and reasonableness
Prepare templated client reports to cascade to local consulting teams
Respond to questions from local teams related to the block renewal
Simple select block Experience reports
Maintain experience reporting calendar for each Simple select by MMB preferred partner and lead the process
Lead gathering necessary data from the preferred partner review to ensure it is complete, accurate and reasonable; and prepare templated experience reports with the support of other Simple select by MMB teammates
Manage and coordinate with other Simple select by MMB teammates to ensure all experience reports are sent in timely fashion
Simple select - Templates
Lead development and evolution of tools and templates used for workflow, financial summaries and block renewals
Offer suggestions for improved processes
Liaise with local consultant teams to ensure templates are current and valid
Simple select - MMB marketings
Oversee review and manage request for marketings from local consulting teams with our preferred providers
Oversee Completion of marketing and financial reports into templated reports within required turnaround time
Peer review other Simple select by MMB teammates work to ensure accuracy and reasonableness of quotes
Track ongoing outside panel offerings and report to Canadian Leadership
Lead maintaining block quote tracking tool and act as mentor for the team
Lead assigning quote requests to team and peer review prior to sending them to local consulting team
Lead tracking carrier inconsistencies for competitiveness and report to SME Leadership team for quarterly insurer review
Ensure all negotiated terms and conditions are applied
What You Need to Have:
Project Management, Ownership, and Leading experience
Previous employee benefits experience 3-5 years
Strong analytical, Excel, VBA, Alteryx and working knowledge of MS-Office software programs
Knowledge of other programming languages, like Python or SQL is an asset
Strong knowledge of group benefit underwriting principles, placement methodologies and various funding methods
Excellent interpersonal, verbal, and written communication skills, bilingualism in French and English is an asset
An ambitious nature and a keen contributor within a team environment
Intellectual curiosity; seeking opportunities to develop new skills
Ability to work independently as well as work in teams and be flexible to work under tight deadlines and changing client needs
Superior organizational skills and strong attention to detail
LLQP designation is an asset
You will be required to obtain and maintain appropriate Life licenses as required by provincial regulations and Mercer policies
Degree in Actuarial Science, Mathematics, Statistics, or equivalent
Knowledge and understanding of Alteryx or similar software
What makes you standout:
Track record in customer service and managing multiple and concurrent internal deliverables
Ability to communicate health and benefit related concepts to a broad range of colleagues and internal clients (local teams)
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.