Job Description Sales Consultant Mission: As a Sales Consultant, you’ll manage relationships with our clients, which means you are a proactive self-starter that is able to multi-task in a fast-paced environment. You are always focused on working to creatively expand Extendicare’s reach in the local community and building prospective client relationships. Together, we build a Person Centered lifestyle for each and every resident to help them live each and every day to the fullest. Key Responsibilities: • Creatively identifying potential sales leads • Building and maintaining a well-developed lead base • Meeting and exceeding occupancy sales targets • Standing out as a resident focused leader in the local community • Contributing to a high level of Resident Satisfaction • Living our values and ensuring others on your team do to • Collaborate – Work with the Executive Director and members of the management team to coordinate compelling tours and to sell the advantages of the community. • Manage – Effectively manage the entire sales process, using the Extendicare Way to Sell, and effectively close qualified prospects while actively managing the lead database. • Roll-up your sleeves – Actively promote the retirement residence through outreach, marketing, tours and the coordination of events that showcase and promote the retirement residence as a residence of choice. • Comply – Effectively master and utilize the “Extendicare Way to Sell” program, sales standards and communications systems as per company policies and standards. • Cultivate – Build and maintain strong relationships with the local community, current and prospective residents, employees, and managers along with the regional support team. • Create – Elevate and deliver a “Best In Class” sales experience partnering your creative sales expertise with Extendicare’s proven sales process. Qualifications: • Business Degree with a major in Sales, Marketing, Communications and or Public Relations, or a background in a service industry- related position • Two (2) + years of experience and proven success in direct sales • Customer and relationship building focused sales experience. Experience and ability in common business applications, including a CRM system • Must have reliable transportation and be able to travel within the local community responsibility • Values of Respect, Integrity, Compassion & Excellence What Extendicare has to offer: At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect: • Continuous mentorship, support for life-long learning and growth opportunities • Opportunities for advancement and career growth within the organization • A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work. • Employee Family Assistance Program. • Robust benefits package. Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 operated senior care and living centres, as well as our home health care operations, we are committed to delivering care throughout the healthcare continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 individuals are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada. Time Type: Full time When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. If you have a passion for caring, turn it into a rewarding career with Extendicare! Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request. Extendicare is a leading provider of care and services for seniors across Canada. We deliver quality care to meet the needs of a growing seniors’ population. We also provide management and consulting support through a range of services, including recruitment and building strong, qualified teams, to a network of independently owned long-term care and retirement homes. Our Mission “Helping People Live Better.” We help our residents and clients live better by promoting quality of life. We create remarkable moments through highly engaged and motivated team members. Stakeholders know this because we continuously measure, improve and publicly share our performance. Our Vision Our vision is to be the best senior care and services company in Canada. Our Values At Extendicare, we value our customers and our team who cares for them. We are committed to treating them with dignity and respect in an atmosphere of compassion. As health care professionals, we take pride in being responsive to the needs of those who rely on us. Customer Satisfaction. We strive to provide care and services to our customers which exceed their expectations. Excellence. We believe aspiring to excellence leads to continuous quality improvement in our provision of care to residents. Respect. We value each employee, encourage equal opportunity for growth and recognize achievement. Integrity. We believe in honesty and fairness in our relationships with others. Accountability. We believe we are accountable for the quality of services we provide to our customers. Communication. We listen to each other and foster open and honest communication. Teamwork. We believe that working as a team creates an environment that allows us to reach our potential. Environment. We believe that environmental issues should be integrated into business decisions that promote environmental protection, preservation, safety and a homelike atmosphere.
