Work Flexibility: Field-based Join a team that’s transforming healthcare by ensuring life-saving equipment is always ready when it matters most. As a Field Service Representative, you’ll be the face of Stryker’s commitment to excellence, solving complex technical challenges and delivering exceptional service that directly impacts patient outcomes. What You Will Do Deliver timely and effective service, repairs, and maintenance for Stryker equipment across customer sites Perform installations, upgrades, field actions, preventative maintenance, and warranty services to ensure optimal equipment performance Support post-sale training by educating customers on equipment operation and maintenance Identify and communicate opportunities to expand service offerings and support sales growth Maintain accurate inventory of equipment, tools, and service parts; conduct regular cycle counts and ensure tool calibration Complete all administrative tasks including service documentation, repair orders, and part requisitions with precision and timeliness Adhere to account protocols and troubleshoot equipment issues to minimize downtime Travel extensively within British Columbia, including up to 30% out-of-province travel What You Will Need Required Qualifications Post-secondary diploma required Minimum 2 years of related technical experience in a field service role Technical training in mechanical, electronics, or electrical disciplines Ability to read and interpret technical drawings Eligibility to work in healthcare environments and travel to the USA Valid driver’s license with outstanding driving record Must reside within 50 km of a metropolitan city in British Columbia Preferred Qualifications University degree Experience in medical imaging or networking Bilingual in French and English Ability to work flexible hours Additional Information Work Arrangement: Field-based role with extensive travel across British Columbia and Vancouver Travel Requirements: Up to 30% out-of-province travel Driver’s License: Required Relocation Support: Not provided Residency Requirement: Must reside within 50 km of a metropolitan city in British Columbia; relocation must be pre-approved Travel Percentage: 50% Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com Work Flexibility Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location. Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based. Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.
