GitLab is an open-core software company that develops the most comprehensive
AI-powered DevSecOps Platform
[https://about.gitlab.com/solutions/devops-platform], used by more than 100,000
organizations. Our mission [https://about.gitlab.com/company/mission] is to
enable everyone to contribute to and co-create the software that powers our
world. When everyone can contribute, consumers become contributors,
significantly accelerating human progress. Our platform unites teams and
organizations, breaking down barriers and redefining what's possible in software
development. Thanks to products like Duo Enterprise
[https://about.gitlab.com/gitlab-duo/] and Duo Agent Platform
[https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/],
customers get AI benefits at every stage of the SDLC.
The same principles built into our products are reflected in how our team works:
we embrace AI as a core productivity multiplier, with all team members expected
to incorporate AI into their daily workflows to drive efficiency, innovation,
and impact. GitLab is where careers accelerate, innovation flourishes, and every
voice is valued. Our high-performance culture is driven by our values
[https://handbook.gitlab.com/handbook/values/] and continuous knowledge
exchange, enabling our team members to reach their full potential while
collaborating with industry leaders to solve complex problems. Co-create the
future with us [https://www.youtube.com/watch?v=OuZIb5zszQI] as we build
technology that transforms how the world develops software.
An overview of this role
We're looking for an experienced Staff Technical Program Manager to manage and
contribute to efforts related to providing financial visibility across the cloud
infrastructure, and driving optimization of both infrastructure costs and
capacity utilization. The FinOps TPM will be reporting into R&D PMO within
Engineering and is expected to work with Infrastructure Engineers, Financial
Analysts, and Product teams to achieve operational excellence at acceptable
cost.
You’ll contribute directly to the priorities of the Engineering Division
[https://handbook.gitlab.com/handbook/engineering/] and collaborate closely with
the Engineering Leadership team across all levels.
What you’ll do
COST OPTIMIZATION AND EFFICIENCY
- Proactively monitor cloud usage patterns and identify anomalies, enabling
quick action to prevent cost overruns.
- Develop and implement sophisticated cost allocation and chargeback models
- Build unit economics frameworks that provide actionable insights to
Engineering, Finance, Product and other business teams
- Create advanced forecasting models for both capacity requirements and
infrastructure spend
- Design and implement automation for capacity management and cost optimization
processes
- Drive the development of capacity planning approaches and dashboards for
better visibility
STRATEGY & PROCESS IMPROVEMENT
-
Develop and articulate long-term strategy and short-term plans in
collaboration with engineering teams
-
Build consensus amongst cross-functional teams through strong quantitative
analysis and actionable recommendations
-
Design and launch new processes and improvements to help teams scale
-
Research and evaluate new technologies to enhance our capacity management
capabilities
-
Provide technical leadership in capacity-related architectural decisions
-
Foster a culture of efficiency and optimization across the engineering
organization
PROGRAM MANAGEMENT
- Lead cross-functional initiatives to optimize cloud spending and capacity
utilization
- Create and track KPIs for measuring program success and cost efficiency
- Drive quarterly planning and budgeting processes for cloud infrastructure
- Manage stakeholder relationships across Engineering, Finance, Product and
other business teams as needed
- Set project/program success criteria and create measurable milestones
What you’ll bring
- 4+ years of experience in technical program/project management or equivalent
- Ability to independently problem solve and create strategic relationships
across the organization and influence
- Experience collaborating closely with stakeholders across engineering,
product, marketing, sales and legal
- Experience influencing others without having direct management authority and
motivating them to successfully complete tasks within required timelines.
- Attention to detail and strong demonstrated written communication skills
- Strong experience in capacity planning, or cloud operations, preferably in a
large-scale SaaS environment
- Excellent quantitative analysis and problem-solving skills.
- Expertise in data analysis and modeling methodologies for capacity
forecasting
- Proven track record with cloud cost management tools, and capacity planning
systems
- Experience with SaaS business models and economics
- Strong understanding of cloud computing platforms (AWS, GCP, OCI, SaaS
vendors) and Cloud Native technologies (Kubernetes, Prometheus, OpenCost,
etc)
- Experience with cloud cost management tools (Cloudability, CloudHealth,
etc.).
- Good programming and automation skills (Python, Bash, CI/CD) with experience
in infrastructure-as-code (Terraform, Ansible, Chef)
- Experience with Data Visualization Tools (E.g. Looker Studio, Snowflake,
Grafana, Kibana)
- Good understanding of data ingestion methodologies (ETL, ELT, dbt, Airflow)
- Outstanding communication and interpersonal skills, with demonstrated ability
to build consensus across teams
- Able to thrive in a fully remote organization
HOW GITLAB WILL SUPPORT YOU
Please note that we welcome interest from candidates with varying levels of
experience; many successful candidates do not meet every single requirement.
Additionally, studies have shown that people from underrepresented groups
[https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups]
are less likely to apply to a job unless they meet every single qualification.
If you're excited about this role, please apply and allow our recruiters to
assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the
world. All of our roles are remote, however some roles may carry specific
location-based eligibility requirements. Our Talent Acquisition team can help
answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy.
[https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/]
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative
action employer. GitLab’s policies and practices relating to recruitment,
employment, career development and advancement, promotion, and retirement are
based solely on merit, regardless of race, color, religion, ancestry, sex
(including pregnancy, lactation, sexual orientation, gender identity, or gender
expression), national origin, age, citizenship, marital status, mental or
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disabled veterans, recently separated veterans, active duty wartime or campaign
badge veterans, and Armed Forces service medal veterans), or any other basis
protected by law. GitLab will not tolerate discrimination or harassment based on
any of these characteristics. See also GitLab’s EEO Policy
[https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy] and EEO
is the Law
[https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices].
If you have a disability or special need that requires accommodation
[https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation],
please let us know during the recruiting process
[https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process].