Why should you consider joining Auvik?
- You want to work at a company that is building impactful, relevant
technology.
Auvik’s network management software helps IT teams by automating
time-consuming tasks, streamlining operations, and mitigating risk. It’s more
important than ever to be able to remotely monitor and manage network
infrastructure, and with Auvik, IT professionals have that essential
visibility and control.
- You want to work with a leadership team who are transparent and trustworthy.
Our senior leaders have a vision for Auvik. They are experienced,
knowledgeable, approachable, and consistently working hard to drive success,
both for the company and the team of people who make it happen.
- You want to work with a product customers love.
People rave about what we’ve built—our latest NPS was 57 (phenomenal!). Our
customers are smart, aspirational, and highly technical. It pays to get the
details right.
- You want regular opportunities for learning and growth.
With ongoing feedback from leadership, you’ll find that Auvik encourages you
to be your very best. Our onboarding process is thorough and informative
because we want to make sure you’re prepared to have a great work experience.
We also have programs designed to help you take the next steps you want for
your career.
- You want the flexibility to manage your work, your way.
We’re a fully distributed team and we’re prepared to continue to support
working from home (or the space you choose!). When we’re able, we’ll have
Auvik hubs in Waterloo and Barcelona for you to leverage if needed. We trust
you to get the job done where you feel most comfortable and effective.
What’s this role about?
This role is a 18-month contract opportunity, with a possibility of turning to
FT-Perm. As a product manager at Auvik, you’ll be supporting the growth of
Auvik’s rapidly growing SaaS management software targeted at managed service
providers. Using your hands-on product management experience, you’ll work with
engineering, sales, partner success, and marketing to champion our product with
customers and make them love it even more.
What will I be doing?
You will:
- Curate and manage part of Auvik’s product and feature roadmap.
- Develop strategies with customer success to help grow and retain Auvik’s
customer base.
- Support sales with any demos and technical due diligence required to help
grow the business.
- Using data we’ve gathered, make day-to-day decisions that will result in an
overall better experience for our customers.
- Work with the support and engineering teams to help take any tier-two issues
to root cause and resolution. This could include sitting down with our
engineers to brainstorm the best way to solve a problem or jumping on a call
with a customer to troubleshoot a sticky situation.
- Use Jira, Aha!, ZenDesk, and related tools to manage the product funnel.
What are we looking for?
- 3-5 years of Product Management experience in a SaaS environment, ideally
within a high-growth or scale-up company.
- Experience in one or more of the following areas: cybersecurity, SaaS
management, automation, asset inventory, or compliance tooling.
- Measurable understanding of identity and access controls such as SSO/MFA,
least privilege access, and automated provisioning/deprovisioning.
- Past exposure to risk reduction strategies involving Shadow IT detection,
data loss prevention, and third-party application risk scoring.
- Outstanding communication skills, both verbally and in writing
- Strong problem-solving skills
- Avid curiosity and the ability to learn new things quickly
- A positive can-do attitude
- Nice to have: Practical knowledge of frameworks such as CIS Controls, SOC 2,
NIST, or ISO 27001, with experience operationalizing these into product
capabilities.
About Auvik
Auvik makes network management easier. Our software provides the visibility and
automation IT professionals need to focus on the work that delivers the greatest
value to their organization. Today, Auvik helps IT teams manage more than four
million devices on over 50,000 networks worldwide.
Auvik is one of the fastest growing North American technology companies. We’ve
won the Deloitte Technology Fast 50, Deloitte Fast 500, and we were recognized
as the #1 ranked Canadian company in the FT Americas’ Fastest Growing Companies.
We’re focused on building a diverse and inclusive workforce. If you’re excited
about this role, but do not meet 100% of the qualifications listed above, we
encourage you to apply. We are happy to make any accommodations you may need
throughout the interview process as well. Don't have a working webcam? We will
help you find a space you can conduct your interview from Have kids or pets in
the background? Don’t worry about it. Just let us know what you need when we
reach out to schedule and we will make it work!
Auvik is an Equal Opportunity Employer and considers applicants for employment
without regard to race, colour, religion, sex, orientation, national origin,
age, disability, genetics or any other basis forbidden under federal,
provincial, or local law.
Compensation Details:
At Auvik, our compensation philosophy is to be market competitive, reward
performance, reflect our commitment to equity and maintain transparency with our
employees. We have defined job levels and compensation ranges for each of our
markets we employ, based on research from various sources of market data, which
are reviewed on a regular basis.
The hiring range for this position is listed below. Compensation offered for
candidates in this role is based on a number of factors including job-related
skills, knowledge, and experience. These factors may cause your compensation to
vary within the range outlined below.
In addition to cash compensation, all full-time employees are granted stock
options to share in Auvik’s future successes. Auvik employees are eligible to
participate in additional benefits and programs including our comprehensive
health and dental benefits plan, Wellness spending account, GRSP matching
program, flexible paid time off, paid parental leave program, and are eligible
for remote working subsidies.
Salary Range:
$114,500—$148,500 CAD
