This will be a remote role to start, with plans to transition to hybrid
in-office 2x/week located in downtown Toronto.
With millions of diners, 60,000+ restaurant partners and 25+ years of
experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an
industry leader with a passion for helping restaurants thrive. Our world-class
technology empowers restaurants to focus on what matters most – their team,
their guests, and their bottom line – while enabling diners to discover and book
the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do
it. You’ll also be part of a global team and its portfolio of metasearch brands.
Hospitality is all about taking care of others, and it defines our culture.
The Role:
The Data Science team at OpenTable supports a wide range of initiatives
targeting diners, restaurants, and internal stakeholders. The team works
directly on product initiatives and also serves as a platform for other teams to
build data products.
IN THIS ROLE, YOU WILL:
- Perform Site Reliability Engineering (SRE) and DevOps/MLOps with a focus on
data infrastructure
- Build, test, deploy, monitor, and maintain production systems
- Lead initiatives across on-premises and cloud infrastructure to deliver
highly available, secure, well-governed systems
- Design, operate, and optimize Kubernetes platforms across on-premises
clusters and AWS EKS (cluster lifecycle, networking, autoscaling,
observability, and security)
- Drive maturity in DataOps and MLOps, enabling smooth deployments, robust
monitoring, and rapid incident response
- Partner with SREs, data engineers, and ML teams to design and operate
resilient data and ML platforms
As a Data Platform Engineer / Senior DevOps Engineer - Data Platform you will
work closely with Infrastructure SREs, Data Engineers, and the Machine Learning
team to craft and deploy robust and well governed solutions. You will lead both
on-premise and cloud based infrastructure, and be responsible for maturing our
DataOps and MLOps across the organization.
- Proven experience with Site Reliability Engineering or MLOps with a focus on
data infrastructure
- Knowledge of the technologies and principles of data engineering
- Experience building, testing, deploying, monitoring, and maintaining
production systems
- Proficient in Python, at least one strongly typed language, and Kubernetes
STRONG PREFERENCE
- Certified Kubernetes Administrator or similar experience.
- Machine Learning experience (particularly MLOps, LLM Evaluation / Monitoring)
- Java proficiency
- Familiarity with our stack (PySpark, Databricks, Airflow, Python, K8s, AWS)
- Track record of project leadership, cross-team collaboration, and
coordination with Product Managers and other stakeholders
- Strong Kubernetes fundamentals: scheduling, networking, storage, RBAC,
upgrades, troubleshooting.
- Solid Terraform, container runtime, Linux, networking, and one scripting
language (Go/Python/Bash).
- Hands-on with monitoring/alerting and incident management
(PagerDuty/On-call).
BONUS
- Pipelines: Spark, Airflow, Databricks, Snowflake, S3, Delta Lake
- ML: PyTorch, XGBoost / CatBoost, Large Language Models
- Deployment: Docker, Kubernetes, Helm, Prometheus, Graphite/Grafana
- Infrastructure: Kafka, ElasticSearch, Postgres, MongoDB, Redis, Qdrant
- Build: Flask, Gunicorn, Poetry, TeamCity, Spring, Maven
The Data Engineering team at OpenTable has two opposing challenges which
manifest themselves as opportunities:
- OpenTable is the world's leading provider of online restaurant reservations,
seating more than 25 million diners per month via online bookings across
approximately 60,000 restaurants. It has a massive wealth of diner and
restaurant data going back over 20 years.
- OpenTable fields a lean team, with just over 1,000 employees globally. The
Data Science team is currently 17 people, but striving to grow.
As a member of the team, you will benefit from these factors because your
projects will have sufficient data and usage to be interesting and have a
meaningful impact, and you will have the opportunity to work on a variety of
interesting projects across the company. However, you will be forced to think
critically and ruthlessly prioritize, since the team has finite bandwidth. If
these challenges sound interesting, then we look forward to hearing from you!
BENEFITS AND PERKS:
-
Generous paid vacation + time off for your birthday
-
Work from (almost) anywhere for up to 20 days per year
-
Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year - the whole team fully recharges (and
returns without a pile-up of work!)
-
Paid parental leave
-
Paid volunteer time
-
Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
-
Travel Discounts
-
Employee Resource Groups
-
Private health and dental insurance
-
Life and Disability insurance
There are a variety of factors that go into determining a salary range,
including but not limited to external market benchmark data, geographic
location, and years of experience sought/required. The range for this Toronto,
Canada based role is $137,000-$142,000 CAD.
We offer a competitive base salary and benefits including: health benefits;
flexible spending account; retirement benefits; life insurance; paid time off
(including PTO, paid sick leave, medical leave, bereavement leave, floating
holidays and paid holidays); and parental leave benefits. This role is eligible
to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work
environment. As a team member with us, you will benefit from a schedule tailored
to accommodate a global workforce operating across multiple time zones. While
the majority of your responsibilities may align with conventional business
hours, there will be instances where you are expected to manage communications -
via calls, Slack messages, or emails - outside of regular working hours to
effectively collaborate with international colleagues, respond to restaurant
partners, and/or address urgent matters. OpenTable will always abide by and
consider local laws and regulations.
INCLUSION
We’re committed to creating a workplace where everyone feels they belong and can
thrive. We know the best ideas come when we bring different voices to the table,
so we're building a team as dynamic as the diners and restaurants we serve—and
fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on
the job, we’re here to support you. Please reach out to your recruiter to
request any accommodations.
