Key Account Manager, Hospitality

Human Resources • Toronto • 1w ago

Position Type: Full-Time Department: Media Entertainment Solution Work Location: North York Office: 20 Norelco Drive, North York, ON M9L 2X6 Work Arrangement: Hybrid: 4 Days per Week On-Site Work Hours: Monday-Friday, 8AM-5PM At LG, we create Innovation for a Better Life. We design products and services that make life better, easier, and more enjoyable. Whether it’s through smart functionality, design, or innovative technology, our home appliances, including kitchen, laundry and lifestyle solutions, media entertainment products including televisions, sound bars, projectors, computer monitors and laptops, to cutting-edge business solutions in IT, digital signage, and HVAC, we’re driven by one simple idea: to make Life Good. As a global leader in consumer electronics, LG is committed not only to enriching the lives of our customers, but also to create rewarding experiences for our employees. We offer meaningful challenges, continuous learning opportunities, and a workplace culture that recognizes collaboration and rewards excellence. Across our global network, LG employees share a common mission: to bring the Life’s Good promise to our customers by creating a better life for people, and a better future for our planet through our smart life solutions. Our relentless drive for innovation, combined with our culture of challenge and change, enables us to lead in today’s dynamic market. At LG, Life’s Good. POSITION SUMMARY: The Key Account Manager, Hospitality Solutions is responsible for developing and implementing collaborative business plans to achieve specified targets and deliver long-term mutual growth with existing and new reseller partners. This position is also responsible for motivating, training, and mentoring assigned Hotel/Hospitality channel partners in their assigned territory (QC, NB, NS, PEI, and NF).

PRINCIPAL RESPONSIBILITIES: Sales Quotas & Results Develops new accounts/relationships Works with existing Hotel/Hospitality channel partners Creates revenue plan by account with buyer – forecasting 120 days out Develops account specific promotional plans 120 days out Ensures monthly and quarterly targets are achieved Maintains account profiles and monitors account compliance with plans Strengthen relationship with existing accounts Ensures proper brand message is delivered in all materials Attends industry events Conducts learning/education training sessions Ensures proper brand message is delivered Manages projects across various cycles Identifies business shortfall or opportunity and develops short-term and long-term solutions

Administration Keeps up to date with latest LG Product Road Maps Participates in forecast calls Manages inventory and sell-through activities CRM management – activity and opportunity focus Understands market share within existing accounts and develops action plans to close gaps Addresses service related and other customer issues Maintains proactive relationship with order fulfilment counterpart Keeps Senior Management Team abreast of all areas of development

Self-Improvement & Training Memorizes LG product knowledge and related materials Maintains expert knowledge of key competitors in key growth categories Keeps abreast of industry trends and market intelligence through e-learning, industry magazines, sales related materials, trade shows, etc. Additional duties, as assigned

KNOWLEDGE, SKILLS, AND ABILITIES: Bachelor’s degree in Business, Finance, Marketing, or other relevant discipline 5+ years’ experience in B2B channel sales required Bilingual skills in English/French would be a strong asset Experience in Technical Sales required Experience in Digital Signage, AV, Hospitality TV sales space preferred Strong communication, both oral and written Proficient with MS Office applications, with an emphasis on Excel and PowerPoint Able to work independently/remote Strong organizational skills Self-Starter Quick learner Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. The organization offers an attractive compensation package that encompasses a competitive salary and excellent benefits. Conditions of Employment: It is the candidate’s sole responsibility to obtain any work permits/visas or other authorizations which may be required to legally work in Canada prior to commencing employment. Equal Opportunity Employer: LG Electronics Canada, Inc. is strongly committed to diversity and inclusion and aims to create a healthy, accessible, and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. LG Electronics Canada, Inc., will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform LG’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes. LG Electronics Canada, Inc. thanks all candidates for their interest, however, only those selected to continue in the process will be contacted.