Why Turing Analytics?
At Turing Analytics Inc., we have a Calgary-based cross-functional team with decades of experience in energy industry analytics and SaaS products. We're looking for passionate go-getters who thrive in fast-moving environments to join our team. Our culture of delivery ensures we are constantly adding value to our users.
If this is an environment you want to be a part of, then check out the details below and apply now!
Product Associate
Primary Duties and Responsibilities
Contribute to a kick ass team and a rapidly expanding product, “EVA”.
Work alongside the software Product Manager and collaborate with stakeholders, users, and domain experts to determine product requirements.
Analyze and document findings for the software development team.
Document functional requirements, expected workflows, and acceptance criteria using a variety of tools (mock-ups, flow diagrams, screenshots, etc).
Speak up with great insights and ideas that will change the way we approach the problem.
Work with developers to provide any clarifications or additional details as needed.
Verify features are implemented as per acceptance criteria.
Provide frontline support and software troubleshooting to end users of the product.
Escalate customer issues to the development or business teams as appropriate.
Participate in meetings and contribute to the establishing of priorities and timelines for projects.
Become an expert in our software, processes, and industry to maximize product quality and enable informed discussions with business stakeholders.
Participate in software release management activities and follow-up.
Assist with end-user documentation and user guides.
Be flexible and willing to adjust priorities as needs dictate.
Work under guidance and follow technical direction from leaders.
Minimum Skills & Qualifications
Located in Calgary, AB.
Bachelor’s Degree in a relevant field or sufficient professional experience.
Entry-level position: new graduates are welcome and encouraged to apply!
Advanced analytical, critical thinking, and problem-solving skills.
High level of attention to detail.
Passion for product excellence.
Experience working in organizations with strong collaboration between Engineering, Testing, Support, Data, Product, Design, and Business functions.
Excellent verbal and written communication skills.
Preferred Skills & Qualifications:
Agile/Scrum experience.
Oil and gas experience.
