Cornerstone Co-op invites applications for the position of Customer Service Clerk to join our Home Centre team on a part-time (24 hours per week or more) basis at our location in Wainwright, AB. Reporting to the Customer Service Floor Supervisor.
What you’ll do:
Engage and interact with member-owners and customers to provide outstanding Co-op experiences.
Ensure department standards are met with inventory, ordering, stocking, merchandising, and displaying products.
Operate point of sale system and prepare daily cash reconciliations.
Follow opening and closing procedures.
Resolve customer issues and answer questions.
Process returns transactions efficiently.
Maintain checkout operations by adhering to policies and procedures.
Ensure proper maintenance and housekeeping in the store.
Be familiar with and follow all safety procedures.
Work a variety of shifts, including days, evenings, weekends, and statutory holidays on a rotational basis.
Demonstrate day-to-day behaviours and actions that align with and strengthen the Co-operative's vision, mission, values, brand and focus on safety.
Perform other duties as assigned.
Why it matters:
We need you to lead outstanding Co-op experiences.
Who you are:
You have Grade 10 education or equivalent retail and/or customer service experience.
Ability to regularly lift and maneuver up to 50 lbs on a regular basis.
You are action oriented, customer focused and work well with other Team Members.
You are honest, trustworthy, results-oriented, and strive for excellence in your work.
You believe in building relationships and collaborating to deliver meaningful solutions, valuing diverse perspectives to achieve shared objectives.
You are customer-focused and passionate about delivering exceptional service and building lasting relationships.
You have strong communication and interpersonal skills with the ability to collaborate effectively with other team members, leadership and customers.
Who we are:
Here at Cornerstone, we provide meaningful and rewarding careers with the ability to learn and advance. Whether you are starting your career, looking to re-enter the workforce, or looking for a new career opportunity, we welcome all applicants. We respectfully acknowledge that we do business on Treaty 6 territory, the traditional meeting grounds and gather place for our Indigenous neighbours and the homeland of the Metis. At Cornerstone, we embrace diversity and inclusion in an environment that promotes our values of Instills Trust, Collaboration and Customer Focused. Cornerstone Co-op proudly delivers outstanding customer service experiences to over 32,000 members from 24 different locations in 8 communities (St. Paul, Elk Point, Two Hills, Mannville, Dewberry, Vermilion, Wainwright & Provost).
We offer a comprehensive Total Rewards Package that includes:
Industry competitive compensation
Full Benefits plan available for team members working 24 hours or more per week
6% company matched pension plan for eligible team members
Team Member Discount Program
Team Member Appreciation Incentives and Bonus Potential
Mental Health and Wellness Support Programs
Professional Development and Training Opportunities
Community Volunteerism Recognition Program
If this opportunity speaks to you, email your cover letter, and resume to careers@cornerstone.crs. This position will remain open until filled.
For more information regarding this opportunity, please contact Tennille Ballas, Talent Advisor.
careers@cornerstone.crs | 780-853-6732, ext. 2019
Team Members interested in the above position are to inform their immediate supervisor of their intentions before they approach the contact person. We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.
