Executive Administrative Assistant to the Commissioner
Posting Id
3134
Department
Infrastructure and Engineering Services
Division
Infrastructure Delivery
Rate of Pay
$76,115.00 -$86,444.00 Annual
Job Type
Permanent Full Time
Replacement/New Position
Replacement
Posting Type
Internal and External
Posting Date
09/29/2025
Application Deadline
10/13/2025
Position Summary
Reporting to the Commissioner of the Department, the Executive Administration Assistant to the Commissioner is responsible for providing administrative support to the Commissioner of the Department to ensure all business administrative tasks and activities pertinent to the Commissioner's portfolio are effectively managed in a timely and efficient manner. This position will also provide support to the Executive Leadership Team (ELT) in collaboration with other Executive Administrative Assistants as needed.Key Duties and Responsibilities
Manage Commissioner's schedule, arrange appointments, meetings, etc.
Manage access to the Commissioner by assessing nature and urgency of the request
Coordinates regular Department management meetings
Arrange travel, accommodations, etc. for out-of-office events
Supervise, undertake performance reviews, assign and monitor work of Receptionist/File Clerk
Prepare agendas, reports, correspondence and presentation materials as required
Ensure all documentation meets AODA requirements
Respond to general enquiries from internal and external stakeholders
Screen and redirect calls as appropriate
Utilize conflict resolution skills to diffuse potentially volatile situations with angry or impatient customers, and apprise the Commissioner of any critical items
Ensure enquiries are resolved in a timely and efficient manner, and escalate critical items as appropriate
Provide project/special assignment support
Gather and consolidate relevant information to support department projects and initiatives
Prepare reports, workplans and updates for Commissioner's review
Manage expense reports
Prepare and submit departmental payroll, track vacation schedules
Provide support in annual work plan development, performance review and department administrative budget development as needed
Order office supplies
Work collaboratively with other Executive Administrative Assistants as needed to coordinate a variety of highly sensitive and strategically significant department and City activities
Education and Experience
Diploma in Business Administration
Executive Administration Certificate or courses in Office Administration is an asset
5 years progressively responsible experience in a Senior Administrative Assistant role within the public or business sector
Required Skills/Knowledge
Proficient in Microsoft Office Suite, and familiarity with payroll, accounting and records management systems
Critical thinking, analytical, and problem solving skills
Exceptional time management and prioritization skills
Works well under pressure
Ability to maintain privacy and confidentiality when dealing with sensitive matters
Demonstrates good judgment and makes sound decisions
Shows commitment to personal growth, development, and leadership opportunities
Shares new ideas and challenges the status quo
Proven written and verbal communication skills with the ability to communicate with honesty, openness, respect, and trust
Takes initiative to participate in a culture of learning, mentoring, and sharing
Contributes to building and being a part of a positive culture
Must possess a valid Ontario Class "G" Driver's License, and have access to a vehicle for use on corporate business (mileage compensated) and will be required to provide proof of vehicle insurance upon hire
Demonstrate the City’s corporate values of care, collaboration, courage and service
Leadership Competencies
Demonstrates personal leadership
Builds people and culture
Cultivates open communication
Shapes the future
Navigates and leads through complexity and change
Attention Internal Candidates: All current City of Richmond Hill employees are required to apply via the ‘View Jobs for Current Employees’ link on the City’s Careers Page.
We thank all candidates for their interest, however, only those under consideration will be contacted.
The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.