Why This Role Exists
Hi.
We’re Scale Army.
Scale Army is growing fast.
We need someone who is ready to help 4x our growth. We’ve got AEs, SDRs, cold callers, client success, and sales ops all moving, but not all rowing together.
You are the together.
We need a high-output, high-accountability sales leader to unify this org, drive performance across functions, and make revenue hum.
This role is for someone who wants upside, real P&L ownership, is comfortable being held fully accountable, and wants a seat at the leadership table.
You will start by managing the following teams:
AEs
BDRs
SDRs
Sales Ops
If that goes well, you will then also manage Lifecycle and Client Success
Core Goals
Sales: AEs, BDRs, and SDRs
Account Executives (AEs)
Train AEs on consultative selling — move from pitching to diagnosing
Implement lead routing system to match deals with AE strengths
Enforce strong pipeline hygiene and close planning in HubSpot
BDRs (Cold Callers)
Coach Senior BDR and help to ramp 2–3 new BDRs underneath them
Test different cold calling ICPs
Run daily EODs, weekly skill training, and monthly retros
Implement a non-cold calling BDR process through LinkedIn Automation + Outbound Email
SDRs
Manage current SDRs responsible for meeting attendance
Hire and ramp new SDRs under existing ones
Maintain and improve show-up rate on booked meetings
Oversee AI SDR agents (not direct management, but own outcomes)
Sales Ops & Reporting
Manage our internal Sales Ops Specialist
Own relationship with our HubSpot Sales Ops agency
Ensure clean reporting on: Margin, show-up %, SQLs/booked, Upsell metrics
Lead the Following Meetings:
Weekly Sales Sync
Weekly Client Success Sync
Weekly Sales + Marketing Sync
Daily BDR check-ins
1:1s with all direct reports
Set and manage quarterly and monthly team goals across all functions
If all goes well:
Client Success (expansion revenue)
Fully own the Client Success function (3 CSEs + 1 new hire planned)
Implement upsell strategy: every new client gets a live upsell pitch during onboarding
Establish and hit a Q4 upsell quota
Manage onboarding → retention → expansion
Lifecycle Marketing (conversion)
Hire and onboard Lifecycle Marketing Manager by Nov 15
Set targets, train them, and manage execution
Drive at least 5 re-engagement meetings/month from old leads with prior convos
Who You Are
You’ve spent almost all of your career in B2B Services / SaaS
Proven GTM operator who’s built or scaled a $5M–$50M sales org
Clear thinker, strong communicator, world-class executor
Deep in systems, obsessed with accountability, allergic to fluff
Comfortable coaching all of these roles: cold callers, AEs, SDRs, CS
Hungry to earn this title by delivering results, not just holding scope
Cold Calling: you can talk through metrics. You understand dialers. You understand caller ID health.
AEs: you are great at sales management. People like you.
Strategic Outbound: you can talk through multi-touch automation outbound software. You understand DKIM, DMARC and SPF.
Scope of Ownership
You fully own:
Sales org: AEs, BDRs, SDRs
ABM initiatives
Sales Ops / Reporting
Performance management and goal-setting across all functions
Show-up rate across all outbound booked meetings (SDRs + AI SDRs)
Client Success
Lifecycle Marketing (Q4 only; placement TBD)
Timeline
We will be thinking of this as a 90-day sprint.
Your goal: unify the org, hit Q4 revenue goals, and help the exec team decide how this org grows next.
Application Process:
To be considered for this role these steps need to be followed:
Fill in the application form
Record a video showcasing your skill sets
