Posit Support Engineer
Do you want to be part of an inclusive team that works to develop innovative
therapies for patients? Every day, we are driven to develop and deliver
innovative and effective new medicines to patients and physicians. If you want
to be part of this exciting work, you belong at Astellas!
Astellas Pharma Inc. is a pharmaceutical company conducting business in more
than 70 countries around the world. We are committed to turning innovative
science into medical solutions that bring value and hope to patients and their
families. Keeping our focus on addressing unmet medical needs and conducting our
business with ethics and integrity enables us to improve the health of people
throughout the world. For more information on Astellas, please visit our website
at www.astellas.com
[https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.astellas.com%2F&data=04%7C01%7Cseth%40recruitrooster.com%7C59d7121876474762797c08d92ce14af5%7Cf4e1fd9942ea4d61957ae47394505924%7C1%7C0%7C637590168405503237%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=iaBVZrKeN7JRw3YZwXpqm%2FiJYBkbTiB0bxaXAq7xeLw%3D&reserved=0].
Building your career at Astellas continues to offer inspiring challenges and a
chance to make your mark in doing good for others. Our open and progressive
culture is what makes us Astellas. It’s a culture of doing good for others and
contributing to a sustainable society.
About This Job:
As part of the Astellas commitment to delivering value for our patients, our
organization is currently undergoing transformation to achieve this critical
goal. This is an opportunity to work on digital transformation and make a real
impact within a company dedicated to improving lives.
DigitalX our new information technology function is spearheading this
value-driven transformation across Astellas. We are looking for people who
excel in embracing change, manage technical challenges and have exceptional
communication skills.
We are seeking committed and talented Data Engineers, to join our InformationX
team- which lies at the heart of DigitalX. As a member of our team within
InformationX, you will be responsible for ensuring our data driven systems are
operational, scalable and continue to contain the right data to drive business
value.
Purpose and Scope:
As an Information X Data Engineer, you will play a crucial role in leading,
designing, building, and maintaining our data infrastructure. Your expertise in
Data engineering across multiple platforms including Posit, Azure/ AWS Cloud
Data Warehousing, Databricks, PySpark, SQL, Business Intelligence (Qlik),
Application management and other related technologies, will be instrumental in
enabling data-driven decision-making and outcomes. Working within small agile
teams that are focused on delivering value, you will play a pivotal role in
building, maintaining and enhancing our strategic systems across the
organization. This is a fantastic global opportunity to use your proven agile
delivery skills across a diverse range of initiatives, utilize your development
skills, and contribute to the continuous improvement/delivery of critical IT
solutions.
Essential Skills & Knowledge:
- Strong communication and collaboration skills, coupled with excellent
problem-solving skills and attention to detail
- Subject Matter Expertise: possess a strong understanding of data
architecture/ engineering/operations/data model (e.g. data vault, dimensional
data model).
- Experience within Life Sciences/ Pharma /Manufacturing industry is preferred.
- Proven experience in building robust data pipeline; experience in (near)
real-time processing is preferred.
- Technical Proficiency: Strong coding skills for example, Python, PySpark,
SQL, or R.
- Engineering experience across multiple platforms for example AWS, Azure,
Databricks, Docker, Kubernetes or Change Data Capture (eg. Fivetran) is
preferred.
- Expertise in building data pipelines and strong understanding of data
management best practices
- Proficiency in network architecture and security concepts
- Proven experience with data analytics practices and techniques and
organizations
- Agile Practices: Experience working in Agile development environments,
participating in sprint planning, stand-ups, and retrospectives.
- Cloud Data Solutions: Familiarity with other cloud platforms (AWS, Azure,
Google Cloud) and their data services
- Analytical Thinking: Demonstrated ability to lead ad hoc analyses, identify
performance gaps, and foster a culture of continuous improvement
- Agile Champion: Adherence to DevOps principles, automation, and a proven
track record with CI/CD pipelines for continuous delivery
- Understand and Interpret business requirements and can term them into
technical requirements.
Responsibilities:
-Conduct health checks on the Posit platform and oversee application access and
initial setup for Posit Workbench and Connect.
-Manage the installation, upgrades, and product upgrades for Posit packages,
Workbench, Connect, and PostgreSQL.
-Deploy applications in production environments and set up
application access and Active Directory groups for various users.
-Configure global environment variables for dashboards and set up service
accounts or SQL IDs.
- Content Scheduling and Security:
-Schedule content for Shiny, Markdown, and API applications.
-Perform security checks for cross-environment connections and hardcoded
credentials.
- Troubleshooting and Performance Tuning:
-Troubleshoot deployment issues, including logs, connection issues, and token
errors.
-Scale and tune the performance of RStudio applications, addressing runtime
changes and timeout errors.
-Conduct root cause analysis and investigate server issues reported by multiple
users, including application performance, authentication, and connectivity
issues.
- User Management and Cleanup:
-Clean up inactive user licenses for Posit Workbench and Connect.
-Monitor and manage the availability of servers, applications, file systems, and
databases, including expansion and cleanup.
- Post-Patching and Security Management:
-Perform post-patching checkouts for production and non-production environments.
-Rotate passwords for LDAP or CIFS service accounts using CyberArk and manage
SSL certificate and product license renewals.
-Coordinate with 3rd parties where necessary for debugging issues and
identifying best practices.
- Design, develop and implement robust and scalable data analytics using modern
technologies.
- Collaborate with cross functional teams and practices across the organization
including Commercial, Manufacturing, Medical, FoundationX, GrowthX and
support other X (transformation) Hubs and Practices as appropriate, to
understand user needs and translate them into technical solutions.
- Provide Technical Support to internal users troubleshooting complex issues
and ensuring system uptime as soon as possible.
- Champion continuous improvement initiatives identifying opportunities to
optimize performance security and maintainability of existing data and
platform architecture and other technology investments.
- Participate in the continuous delivery pipeline. Adhering to DevOps best
practises for version control automation and deployment. Ensuring effective
management of the FoundationX backlog.
- Leverage your knowledge of data engineering principles to integrate with
existing data pipelines and explore new possibilities for data utilization.
- Stay-up-to-date on the latest trends and technologies in data engineering and
cloud platforms.
Experience:
- Proven experience in a Posit server environment, including design,
installation, and maintenance of Posit Workbench and Connect related
technologies.
- Strong proficiency with Posit Package Manager and experience in setting up
and maintaining containers for various R packages and versions, with a solid
understanding of Kubernetes architecture and pod management.
- Proficient in Unix/Linux command line skills, including the use of the vi
editor.
- Familiarity with cloud infrastructure, specifically hosting Posit
environments on AWS and Azure, and experience with Redshift, Red Hat
Enterprise Linux (RHEL), and Ubuntu operating systems.
- Experience with R and Python programming, including relevant R packages and
Python libraries for data analysis and visualization.
- Knowledge of statistical analysis and troubleshooting end-user issues.
Qualifications
Qualifications
Required:
Bachelor's degree in computer science, Information Technology, or related field
(Master’s preferred) or equivalent experience.
Any relevant cloud-based integration certification at associate or professional
level. For example:
- AWS certified DevOps engineer (Associate or Professional),
- AWS Certified Developer (Associate or Professional)
- DataBricks Certified Engineer
- Qlik Sense Data Architect / Business Analyst (or similar platform)
- Mulesoft Certified integration architect Level 1,
- Microsoft Certified Azure Integration and Security.
- Posit Administration
- Proficient in RESTful APIs
- AWS, CDMP, MDM, DBA, SQL, SAP, TOGAF, API, CISSP, VCP (any relevant
certification)
AWS
- Experience provisioning, operating, and managing AWS environments
- Experience developing code in at least one high-level programming language
- Understanding of modern development and operations processes and
methodologies
- Ability to automate the deployment and configuration of infrastructure using
AWS services and tools
- Experience with continuous integration and continuous delivery (CI/CD)
methodologies and tools
Microsoft Azure
- Fundamental understanding of Microsoft Azure and AWS and the data services
provided
- Experience with Azure services related to computing, networking, storage, and
security
- Knowledge of general IT security principles and best practices
- Understanding of cloud integration patterns and Azure integration services
such as Logic Apps, Service Bus, and API Management
Preferred Qualifications:
- Subject Matter Expertise: possess a strong understanding of data
architecture/ engineering/operations/ reporting within Life Sciences/ Pharma
industry across Commercial, Manufacturing and Medical domains.
- Other complex and highly regulated industry experience will also be
considered for e.g. healthcare, government or financial services.
- Data Analysis and Automation Skills: Proficient in identifying,
standardizing, and automating critical reporting metrics and modelling tools
- Analytical Thinking: Demonstrated ability to lead ad hoc analyses, identify
performance gaps, and foster a culture of continuous improvement.
- Technical Proficiency: Strong coding skills in SQL, R, and/or Python, coupled
with expertise in machine learning techniques, statistical analysis, and data
visualization.
- Agile Champion: Adherence to DevOps principles and a proven track record with
CI/CD pipelines for continuous delivery.
Other critical skills required
- Cross-Cultural Experience: Work experience across multiple cultures and
regions, facilitating effective collaboration in diverse environments.
- Innovation and Creativity: Ability to think innovatively and propose creative
solutions to complex technical challenges.
Working Environment:
- Permanent position.
- Hybrid: candidates must be located within commutable distance from the
Markham, ON office.
- Astellas is a global company. Successful candidates will be expected to work
across different time zones and according to regions or specific locations
based upon demand.
- At Astellas we recognize the importance of work/life balance, and we are
proud to offer a hybrid working solution allowing time to connect with
colleagues at the office with the flexibility to also work from home. We
believe this will optimize the most productive work environment for all
employees to succeed and deliver. Hybrid work from certain locations may be
permitted in accordance with Astellas’ Responsible Flexibility Guidelines.
Benefits:
- Medical, Dental and Vision Insurance
- Generous Paid Time Off options, including Vacation, Sick time, plus national
holidays including Heritage Days, and Summer and Winter Breaks
- 401(k) match and annual company contribution
- Company paid life insurance
- Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions
- Long Term Incentive Plan for eligible positions
- Referral bonus program
LI-DM
