Imagine what you could do here. The people here at Apple don’t just create
products — they create the kind of wonder that’s revolutionized entire
industries. It’s the diversity of those people and their ideas that inspires the
innovation that runs through everything we do, from amazing technology to
industry-leading environmental efforts. Join Apple, and help us leave the world
better than we found it! Appleʼs Sales organization generates the revenue needed
to fuel our ongoing development of products and services. This, in turn,
enriches the lives of hundreds of millions of people around the world. Our sales
team, is in many ways, the face of Apple to our largest customers. The Canadian
Channel Sales Operations (CSO) team is responsible for ensuring that customers
have the best possible experience anywhere Apple products are sold across our
Channel Retail partners. Apple expects innovation and excellence in every part
of the company, and the CSO team meets that challenge by ensuring the
collaborative development of strategy, the seamless execution of program
deployment and lifecycle management, training & advocacy engagement, product
launches and program execution/briefings. We see the customer journey
holistically, and view a customer's interactions with channel partner
environments, Apple demo products and Partner sales staff as being essential
component of the customer experience.
DESCRIPTION
A Programs Manager on the Canada CSO team is an internal champion and
cross-functional resource for multiple program deployments and projects across
Apple’s Channel environment. You are deeply connected to Apple’s worldwide team,
our local Sales/Finance/Marketing teams and our channel partners. You understand
Apple’s business needs, our partner’s needs, and create win-win opportunities
grounded in data insights and a commitment to provide an exceptional customer
experience.
MINIMUM QUALIFICATIONS
5+ years of proven experience in program/project/product management roles. Keen
eye for detail. Excellent communication and interpersonal skills with the
ability to drive commitment and change through compelling verbal and visual
storytelling and influence without organizational authority. Adept at
prioritizing several unrelated projects with competing deadlines and multiple
stakeholders. Ability to excel in high-pressure situations in a fast-paced,
sometimes ambiguous environment. Bachelor’s degree or equivalent experience
required
PREFERRED QUALIFICATIONS
Able to work independently and as part of a global, cross-functional team. Open
to proactively ask for, and act on, feedback when received. Strong learning
agility and change management skills; Ability to see the big picture while
deeply understanding the details. Comfortable working with large amounts of
complex data sets Experience with Tableau an asset.
