URGENT: Technology & Training Specialist (course content creation & trainer experience is required)
Application Deadline: 4 October 2025
Department: Operations
Employment Type: Full Time
Location: Toronto
Compensation: $5.00 - $7.00 / hour
Description
Learn and manage multiple platforms including Sycle.net, Google Workspace, Synthesia, Google Labs, and social media platforms.
Support leadership in integrating AI-driven tools into workflows and employee training.
Assist in building training plans, SOPs, guides, and manuals in collaboration with leadership.
Conduct virtual onboarding and training sessions for new employees.
Ensure staff understand and successfully use required software and systems.
Track training progress and hold employees accountable for completing required sessions.
Communicate clearly, professionally, and confidently with American team members and leadership.
Provide regular updates and feedback to leadership on training completion, adoption, and effectiveness.
Help develop protocols and systems that improve efficiency and consistency across the organization.
Support with documentation, reporting, and workflow improvements.
Assist in ongoing process refinement as new tools and technologies are adopted.
Hard Requirements:
Proven experience as a Training Specialist or Technology Support role.
Strong ability to learn and master new software platforms quickly.
Exceptional spoken and written English communication skills — able to engage and train American team members seamlessly.
Confidence and professionalism in holding others accountable to complete tasks and training.
Strong organizational and multitasking skills with attention to detail.
Familiarity with AI tools, video training software (e.g., Synthesia), and productivity platforms is highly preferred.
Schedule:
40 hours per week
Monday to Friday
9AM–6PM US Eastern Standard Time
Offer and Benefits:
$5-$7USD/hour
HMO coverage after 1 year of employment.
