About ShyftLabs
At ShyftLabs, we live and breathe data. Since 2020, we’ve been helping Fortune
500 companies unlock growth with cutting-edge digital solutions that transform
industries and create measurable business impact. We’re growing fast and we’re
looking for passionate problem-solvers who are ready to turn big ideas into real
outcomes.
The Opportunity
We’re scaling globally with entities in Canada, the U.S., and India, and we’re
looking for a Senior Business Analyst to join our team at ShyftLabs! The ideal
candidate will bring 7+ years of experience in business analysis and data-driven
problem solving, with strong technical skills and the ability to communicate
effectively with executive stakeholders. This role will work closely with
enterprise clients to understand business needs, translate them into actionable
requirements, and deliver high-value digital solutions.
\n
What You’ll Be Doing
- Act as a Business Analyst for a Data implementation, focused on large
financial data.
- Work with stakeholders to gather, refine, and document business requirements
for CRM customization and data integration.
- Collaborate with data engineering and application development teams to ensure
end-to-end orchestration of business and data workflows.
- Conduct data mapping, analysis, and validation across CRM, ERP, and other
systems.
- Support the key transactional process by understanding data dependencies,
integration points, and reporting needs.
- Create, refine, and clean up Jira stories to align with project requirements
and Agile delivery.
- Partner with executives and stakeholders to communicate requirements,
progress, and outcomes.
- Support API integration efforts to ensure related platforms interact
seamlessly with upstream and downstream systems.
- Leverage SQL to analyze and validate data, perform transformations, and
ensure reporting accuracy.
- Participate in workshops, demos, and executive presentations to align
business objectives with system functionality.
- Ensure project deliverables meet scope, timeline, and quality expectations.
What You Bring
- 7+ years of experience as a Business Analyst or Senior Business Analyst, with
a strong focus on data and analytics.
- Proven experience with CRM implementations, including customization and
integration.
- Strong skills in SQL, Python, Databricks, and Excel for data analysis and
mapping.
- Experience working with APIs and integrating data across multiple platforms.
- Proven ability to document and manage requirements in Jira (including
creating and refining stories).
- Strong proficiency in cloud data warehouses such as Snowflake or BigQuery.
- Hands-on experience with data analysis, reporting, and visualization tools
(e.g., Looker, Power BI, Tableau).
- Exceptional executive communication and presentation skills, with experience
interacting directly with senior stakeholders.
- Bachelor’s or Master’s Degree in Business, Information Systems, Computer
Science, Engineering, or related discipline.
Preferred Qualifications
- Strong understanding of ERP systems, business process flows and integrations.
- Exposure to distributed source control (e.g., Git) and Agile/Scrum
methodologies.
- Ability to identify and resolve data quality issues, ensuring reliability of
insights.
- Strong interpersonal skills with the ability to influence stakeholders and
drive consensus.
- Ability to work independently while contributing to a collaborative team
environment.
\n
Why You’ll Love Working at ShyftLabs
At ShyftLabs, your work matters. We’re a growing data product company making a
big impact with Fortune 500 clients and as we scale, you’ll have the chance to
shape solutions, influence strategy, and grow your career alongside us.
Here’s what you can expect when you join our team:
-Hybrid Flexibility: Enjoy a hybrid model with 2 days per week in our Toronto
office. This role will also involve periodic travel to the U.S. every 2–3 months
to collaborate directly with client stakeholders.
-Downtown Toronto Office: Work in the heart of the city.
-Comprehensive Benefits: We cover 100% of health, dental, and vision insurance
premiums for you and your dependents which means no out-of-pocket costs.
-Growth & Learning: Access extensive learning and development resources to keep
leveling up your skills.
Inclusion at ShyftLabs
We’re building something big, and we want you on the journey with us. If you’re
ready to use data and innovation to make an impact, apply today and let’s grow
together.
ShyftLabs is an equal-opportunity employer committed to creating a safe,
diverse, and inclusive environment. We encourage applicants of all backgrounds
including ethnicity, religion, disability status, gender identity, sexual
orientation, family status, age, and nationality to apply. If you require
accommodation during the interview process, let us know and we’ll be happy to
support you.
