VP of Product

Klick • Toronto • 1w ago

About Klick Health

Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!

Most product roles keep you managing backlogs. Few give you the chance to shape solutions that redefine how healthcare and marketing intersect. This role is perfect for someone who thrives on solving complex problems, loves aligning business goals with technology, and wants to own the “why” and “what” behind the products we build.

Responsibilities

Own the Vision: Define the product strategy and roadmap that aligns with business goals, client needs, and market opportunities.
Shape the Backlog: Translate ideas into clear user stories, prioritize them against business value, and make tough trade-offs to keep delivery focused.
Bridge Business & Tech: Serve as the voice of the customer and business to development teams, ensuring what we build solves real-world challenges.
Validate & Learn: Drive discovery, testing, and iteration—making sure features deliver measurable outcomes, not just outputs.
Collaborate Relentlessly: Partner with stakeholders across operations, data, engineering, and design to bring product ideas to life.
Deliver with Agility: Champion agile practices, refine processes, and keep teams aligned on vision, scope, and value.

Qualifications

Proven experience as a Product Owner, Product Manager, or similar role (10+ years).
A track record of defining product roadmaps and writing clear, actionable user stories.
Comfort making decisions with data—and knowing when intuition and domain knowledge matter more.
Familiarity with core development platforms and hands-on AI application in workflow
Understanding of healthcare/pharma compliance (FDA, HIPAA, 21 CFR Part 11) or interest in learning.
Ability to balance strategic thinking with tactical execution—you can zoom in and out seamlessly.
Excellent written and verbal communication skills. Strong interpersonal skills and ability to work collaboratively across teams with radical candor and open communication to drive effective decision-making and achieve organizational goals.

Why You'll Love It

Impact: Your work shapes how life sciences companies connect with patients, providers, and payers—at scale.
Challenge + Purpose: You’ll wrestle with complex business and technology problems that directly influence real-world outcomes.
Growth: Exposure to product strategy, healthcare innovation, and advanced technology—beyond what most product roles offer.
Team: A culture that values curiosity, ownership, and collaboration—where your ideas actually shape the roadmap.
If you’re a product leader who asks not only “What should we build next?” but also “Why does this matter for the business and the end user?” — you’ll thrive here.

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Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.

We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.