Job Title: Credit & Collections Analyst
Location: Brampton, ON (Hybrid)
Victaulic, founded in 1919, revolutionized pipe assembly with the invention of
the "Victory Joint." Today, it's a global leader in grooved mechanical pipe
joining and flow control solutions. With over 4,000 patents and operations in
140+ countries, Victaulic serves various industries, including commercial
construction, fire protection, industrial construction, maritime, mining, oil,
gas, chemical, power generation, and water/wastewater. The company offers a wide
range of products, solutions, and services, including couplings, valves,
fittings, and engineering design support. Notable projects include the Hoover
Dam, World Trade Center Complex, Eiffel Tower, Shanghai Tower, CN Tower, and
Vancouver Convention Centre. With 5,500+ employees and 700+ sales reps.,
Victaulic continues to innovate and exceed customer expectations worldwide. For
more information, visit www.victaulic.com [http://www.victaulic.com].
Job Summary
Take charge of our accounts receivable and credit management operations. You'll
be the point person for credit decisions, collections, and dispute resolution
while building strong relationships with customers and internal teams. We need
someone who's confident, persistent, and ready to drive results.
Key Responsibilities
Credit Risk Management:
- Review and analyze credit applications for new and existing customers
- Establish appropriate credit limits based on trade references and financial
statements
- Conduct formal credit limit reviews annually or as business needs require
- Monitor customer activity and escalate concerns to Finance and Sales
Management
- Review Industry Trade Credit Reports to support credit decisions
Collections & Account Management:
- Perform daily collections activities (calls, emails, reminders, mass
communications)
- Manage assigned customer portfolio and past due invoices
- Drive consistent follow-up with customers to resolve outstanding balances
- Review and release customer orders based on credit standing
- Build strong relationships with key decision makers in customer organizations
Dispute Resolution & Coordination:
- Conduct weekly reviews of disputed balances and drive resolution
- Handle unearned discounts, duplicate deductions, and billing discrepancies
- Escalate billing issues and coordinate solutions with Sales Team and Customer
Care
- Collaborate closely with Sales Management and Customer Care on collection
concerns
- Maintain strong working relationships across departments
System & Process Management:
- Maintain accurate accounts receivable records
- Support development of collection tools (GETPAID, QlikView)
- Support implementation of new ERP solution
- Follow all Credit Department policies and procedures
- Apply credit holds and release orders as appropriate
Required Qualifications
Education & Experience:
- Bachelor's degree in Business, Finance, or Accounting an asset
- 5+ years of credit and collections experience (Manufacturing/Construction
industry preferred)
- Strong background in credit analysis and limit management
Technical Skills:
- Advanced proficiency in Microsoft Office Suite
- Experience with GETPAID system (preferred)
- Familiarity with ERP systems
Personal Attributes:
- Strong written and verbal communication skills
- Energetic self-starter with initiative to improve processes
- Excellent problem-solving abilities
- Bilingual English/French (asset)
Salary: $70k+
Victaulic is proud to be an Equal Opportunity Employer, welcoming applicants
without discrimination based on age, race, colour, national origin, citizenship,
religion, creed, gender, sexual orientation, marital status, disability, veteran
status, or any other protected status. Join us in creating an inclusive
workplace that values the unique contributions of individuals from all
backgrounds.
Victaulic is committed to providing equitable opportunities to all applicants
and welcome applications from all qualified persons. Accommodations are
available on request for candidates taking part in all aspects of the selection
process. If you require an accommodation, please notify us at
hr.canada@victaulic.com [hr.canada@victaulcic.com] and we will work with you to
meet your needs.
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