Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a First Impression Ambassador to join our growing team in Markham, Ontario! The First Impressions Ambassador serves as the primary point of contact for the office, ensuring a welcoming and professional experience for all callers, visitors, and teammates. This role is responsible for managing front desk operations, handling incoming calls and mail, coordinating boardroom bookings, and maintaining office supplies. Additionally, the position provides administrative support through courier requests, electronic correspondence distribution, claims entry, and vendor coordination to help drive office efficiency and strong relationships. How You Will Contribute: Responsible for the day-to-day administrative tasks including but not limited to, answer and distribute all incoming calls, open, sort and distribute daily mail, boardroom bookings and maintenance as well as office supply inventory. Arranging and sending out courier requests Provide administrative support in distributing all electronic correspondence from carrier portals. Distribution of Faxes and claims entry Build courteous and successful relationships with team and vendors to improve office efficiencies. Skills & Experience to Be Successful: 1+ year office experience High School Diploma Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point. Able to create, edit, and merge letters, spreadsheets, labels, etc. Proficient knowledge use of office equipment (including but not limited to copy machines, printers, faxes, etc.) Total Rewards Compensation: Generous Benefits package Employee Stock Purchase Plan Pension Excellent growth and advancement opportunities #LI-HO1 The Power to Be Yourself We are an Equal Opportunity Employer. Brown & Brown is committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. If you are an existing Brown & Brown teammate, please click here to apply to a job on our internal career site.
