MaintainX is the world's leading Asset and Work Intelligence platform for
industrial and frontline environments. We are a modern IoT-enabled cloud-based
tool for reliability, safety, and operations on physical equipment and
facilities. MaintainX powers operational excellence for 10,000+ businesses
including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag,
Cintas, Xylem, and Shell.
We recently completed a $150 million Series D funding round, bringing our total
funding to $254 million and valuing the company at $2.5 billion.
As the Manager of Integrations Delivery you are responsible for leading a team
of integration consultants who deliver client-facing integration services and
solutions. You will coordinate with cross-functional teams, and ensure a smooth
transition from sales to implementation of integrations while maintaining high
levels of client satisfaction. You will focus on team development, project
oversight, and the continuous improvement of integration delivery
standards—driving both operational excellence and client satisfaction across all
engagements.
What you’ll do:
- Lead, mentor, and manage a team of integration consultants responsible for
delivering implementation and configuration of integration solutions.
- Oversee day-to-day operations and performance of consultants across multiple
client projects and workstreams.
- Ensure consistent application of delivery methodologies, documentation
standards, and integration best practices.
- Serve as a senior escalation point for client and internal delivery issues
related to integration scope and execution.
- Partner with integration solution consultants to ensure alignment of
consultant deliverables with solution design.
- Monitor consultant utilization, productivity, and professional development,
ensuring capacity planning aligns with demand.
- Conduct regular performance reviews, set goals, and support career
development for integration consultants.
- Collaborate with sales and delivery leadership to support scoping, resource
planning, and pre-sales activities.
- Support quality assurance and post-implementation reviews to identify
opportunities for improvement.
- Drive continuous improvement and an innovative mindset with the team for
tools and processes finding efficiencies and ways to automate.
About you:
- Bachelor’s degree in Engineering or a related field.
- 5 years of experience in professional services, consulting, or systems
integration delivery.
2+ years of experience managing or leading a team of consultants.
- Experience integrating ERP systems such as SAP, Oracle, NetSuite, or
Microsoft Dynamics is strongly preferred.
Experience with integration platforms and concepts (e.g., APIs, middleware,
iPaaS solutions like MuleSoft, Boomi, Workato, or Celigo).
- Strong leadership and people management skills, with a track record of
developing high-performing teams.
- Excellent communication and client relationship management abilities.
- Solid understanding of professional services delivery models and metrics
(e.g., utilization, billable hours, CSAT).
- Proficient in using collaboration platforms (e.g., Confluence, Jira,
Smartsheet).
- Comfortable in a fast-paced, client-facing environment with shifting
priorities.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture
[https://crew.vc/perspectives-insights/scaling-culture-through-hyper-growth/]
where:
- You’ll work alongside folks across the globe that reflect the MaintainX
values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to make the life of blue-collar workers easier worldwide by
creating software that meets their needs and realities. Our product is truly
life-changing for 80% of the workforce that doesn’t work behind a desk and needs
enterprise-grade software at their fingertips.
MaintainX is committed to creating a diverse environment. All qualified
applicants will receive consideration for employment without regard to race,
colour, religion, gender, gender identity or expression, sexual orientation,
national origin, genetics, disability, age, or veteran status.
