SurveyMonkey is the world’s most popular platform for surveys and forms, built
for business—loved by users. We combine powerful capabilities with intuitive
design, effectively serving every use case, from customer experience to employee
engagement, market research to payment and registration forms. With built-in
research expertise and AI-powered technology, it’s like having a team of expert
researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps
teams gather insights and information that inspire better decisions, create
experiences people love, and drive business growth. Discover how at
surveymonkey.com [https://www.surveymonkey.com/].
What we’re looking for
We’re looking for a Senior Finance & Business Operations Analyst to join our
Go-To-Market team, supporting SurveyMonkey’s Self-Serve business. In this
high-impact, highly visible role, you’ll act as a strategic partner to senior
leaders across product, marketing, BI/DE, and finance—helping to uncover
insights, solve complex business challenges, and drive execution across key
growth initiatives. This is a unique opportunity to work on some of the
company’s most critical levers, offering a steep learning curve,
cross-functional exposure, and a direct connection between your work and
company-wide outcomes.
What you’ll be working on
- Serve as a trusted business partner to senior stakeholders across the
Self-Serve org, translating complex data into clear, actionable insights.
- Collaborate closely with the product team on control/treatment experiments,
such as new feature rollouts, price changes, and usage limits, by analyzing
the financial impact of tests and providing a go/no-go recommendation on
whether initiatives should be scaled across the business.
- Partner cross-functionally with marketing, BI/DE, and finance teams to shape
go-to-market strategy, uncover growth opportunities, and address business
risks.
- Build scalable reporting and frameworks to monitor KPIs such as signups,
conversion rates, AOV, LTV, ARR, and bookings.
- Drive quarterly forecasts, annual planning, and long-range modeling in
partnership with Finance, aligning financial targets with strategic
objectives.
- Contribute to executive and Board-level deliverables by synthesizing
performance drivers, risks, and recommendations.
- Lead or support high-impact initiatives to improve business performance,
often with limited structure or precedent.
We’d love to hear from people with
- 3+ years of experience in business operations, strategy, data analytics, or
FP&A—ideally in a product-led or growth-oriented environment.
- Demonstrated strength in cross-functional collaboration and stakeholder
management, with a proactive and solutions-oriented approach.
- Advanced Excel proficiency is required—including experience with dynamic
modeling, scenario planning, index/match/lookups, pivot tables, and nested
formulas.
- Moderate SQL proficiency is required—you should be comfortable using existing
data tables to access information. You’re comfortable navigating data tables,
writing queries with joins, filters, and aggregations to independently
explore questions and derive insight.
- Strong financial and business acumen, with the ability to connect performance
metrics to strategic outcomes.
- Excellent written and verbal communication skills—able to influence across
levels by simplifying the complex.
- A continuous improvement mindset—always looking to automate, optimize, and
challenge the status quo.
LI-remote
Why SurveyMonkey? We’re glad you asked
At SurveyMonkey, curiosity powers everything we do. We’re a global company where
people from all backgrounds can make an impact, build meaningful connections,
and grow their careers. Our teams work in a flexible, hybrid environment with
thoughtfully designed offices and programs like the CHOICE Fund
[https://www.surveymonkey.com/curiosity/the-c-h-o-i-c-e-fund-at-surveymonkey/]
to help employees thrive in work and life.
We’ve been trusted by organizations for over 25 years, and we’re just getting
started. Our milestones include celebrating a quarter-century of curiosity with
25 acts of giving
[https://www.surveymonkey.com/curiosity/25-anniversary-acts-of-giving/], opening
new hubs in Costa Rica
[https://www.surveymonkey.com/curiosity/bringing-global-survey-tools-together-with-pura-vida-surveymonkey-launches-in-costa-rica/]
and India
[https://www.surveymonkey.com/newsroom/expands-global-footprint-new-bengaluru-office/],
crossing the threshold of 100 billion questions answered
[https://www.linkedin.com/posts/surveymonkey_this-week-were-celebrating-a-monumental-activity-7320476713241436160-1njI?utm_source=share&utm_medium=member_desktop&rcm=ACoAACXxneYBWR2gGWzCKIZny7jMucfLGW7KORE],
and earning recognition as one of the Most Inspiring Workplaces across North
America
[https://www.surveymonkey.com/newsroom/surveymonkey-celebrates-inspiring-workplaces-win-in-na-2025/]
and Asia
[https://www.surveymonkey.com/newsroom/surveymonkey-celebrates-inspiring-workplaces-win-in-asia/].
We live our company values
[https://www.surveymonkey.com/curiosity/surveymonkey-company-values-refresh-2025/]—like
championing inclusion and making it happen—by embedding them into how we hire,
collaborate, and grow. They help shape everything from our culture to our
business decisions. Come join us and see where your curiosity can take you.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace
free from harassment and discrimination. We celebrate the unique differences of
our employees because that is what drives curiosity, innovation, and the success
of our business. We do not discriminate on the basis of race, religion, color,
national origin, gender, sexual orientation, gender identity or expression, age,
marital status, veteran status, disability status, pregnancy, parental status,
genetic information, political affiliation, or any other status protected by the
laws or regulations in the locations where we operate. Accommodations are
available for applicants with disabilities.
