With more than 45,000 employees and partners worldwide, the Customer Experience
and Success (CE&S) organization is on a mission to empower customers to
accelerate business value through differentiated customer experiences that
leverage Microsoft’s products and services, ignited by our people and culture.
We drive cross-company alignment and execution, ensuring that we consistently
exceed customers’ expectations in every interaction, whether in-product,
digital, or human-centered. CE&S is responsible for all up services across the
company, including consulting, customer success, and support across Microsoft’s
portfolio of solutions and products. Join CE&S and help us accelerate AI
transformation for our customers and the world.
We’re looking for a Cloud Solution Architect (CSA) to help customers migrate,
modernize and secure their infrastructure, applications, and data on Microsoft
Azure, laying the foundation for scalable, production-ready AI solutions. As
part of the Cloud + AI Infrastructure team, you’ll deliver engagements focused
on migration, modernization, operational excellence and resilient architecture
using frameworks like Cloud Adoption Framework (CAF) and Well-Architected
Framework (WAF). You’ll leverage existing Repeatable IP and execution engines
for critical milestones, ensure infrastructure, application, and database
readiness for AI workloads, and ensure successful deployment that accelerates
adoption. You’ll work closely with customer IT leaders to design and implement
scalable solutions, resolve blockers, and accelerate adoption of Azure services
through repeatable IP and delivery excellence. With deep expertise across Azure
infrastructure, applications, databases, SAP, and hybrid environments, you’ll
play a key role in helping customers unlock the full value of their Microsoft
Azure investments.
Microsoft’s mission is to empower every person and every organization on the
planet to achieve more. As employees we come together with a growth mindset,
innovate to empower others, and collaborate to realize our shared goals. Each
day we build on our values of respect, integrity, and accountability to create a
culture of inclusion where everyone can thrive at work and beyond.
