The Clerk Typist 4 - DI is under the direction of the Diagnostic Services Booking Office Manager and is accountable to the Business Coordinator. As a member of a Multidisciplinary Health Care Team, the Clerk Typist 4 - DI is responsible for a wide variety of clerical duties related to greeting patients, answering telephones, patient documentation, filing and retrieval, patient registration, use of electronic health record systems (Epic/PACS), processing requisitions and data entry, working on the image library and reception areas, as well as other areas of Diagnostic Services as required. This is a very fast paced high volume output department that requires independent thinking, good teamwork qualities and frontline personnel who exude professionalism and display good public relations.
- Community College Diploma in Medical Office Administration program or 2-3 years equivalent current medical office experience
- Demonstrated Medical Terminology related to Diagnostic Services
- Demonstrated knowledge and skill in using computers MS Windows, Outlook, Word
- Demonstrated proficiency in keyboarding and typing skills 40 WPM
- Good organizational and problem-solving skills necessary
- Excellent telecommunication skills and interpersonal skills
- Understanding of privacy and confidentiality policies
- Ability to lift up to 20 lbs as required
- Ability to work in a fast paced environment
- Previous experience in Diagnostic Services reception, registration and booking areas preferred
- Comprehensive understanding and familiarity with EPIC and ITS systems, preferred
- Medical terminology, computer and typing skills will be tested
