Create better business outcomes with your analytical acumen and creativity
Our team and what we’ll accomplish together
Project Penny is the TELUS-wide program focused on copper decommissioning activities. Penny will address network optimization with the goal to eliminate dual support cost structures between the Copper and Fibre network, fully unleashing the benefits of our generational investment in our PureFibre network.
Located within our Customer Network Implementation (CNP) team, Program Penny is responsible for the development and execution of our one network strategy.
We address network optimization across the entire wireline asset portfolio with the goal to eliminate dual support cost structures between the Copper and Fibre network, unleashing the benefits of our generational investment in our PureFibre network.
We are focused on aligning key stakeholders across the organization to accelerate the journey to Fibre, optimize our Central Office (CO), reclaim and monetize the copper cables.
This work will also help transform customer experience, field delivery and network quality and reliability metrics in our new Fibre dominant footprint.
What you’ll do
As a Data Analyst in Project Penny, you will be accountable for liaising with key business stakeholders, understanding the business context and tackling roadblocks. You will accomplish your objectives by identifying opportunities, driving innovation and working closely with stakeholders to support copper retirement deliverables.
Lead data analysis initiatives to support copper retirement strategy and implementation
Collaborate with network engineering, operations, and business teams to understand copper infrastructure dependencies
Analyze customer migration patterns and service transition requirements
Identify data driven opportunities to accelerate copper retirement timelines while minimizing customer impact
Develop metrics and KPIs to track copper retirement progress and success
Support business case development with comprehensive data analysis and forecasting
What you bring
Intermediate experience with data visualization tools (Looker, Tableau, Power BI, etc.)
Intermediate experience with cloud platforms (AWS, Azure, GCP)
3+ years of experience in data analysis or related role
Strong analytical and problem-solving skills
You have in-depth knowledge of the TELUS wireline business and can deploy this knowledge to support reclamation strategy
You enjoy building relationships across stakeholder groups
You thrive under ambiguity and complexity while having a knack for creating clarity
You have a passion for working across teams to drive towards a solution that supports the ultimate goal and brings clarity to hypotheses
You understand project management methodologies, principles and practice
Excellent written and verbal communication skills
Great-to-haves
Bachelor's degree in Data Science, Statistics, Mathematics, Economics, or related field
Proficiency in SQL and at least one programming language (Python, R, etc.)
Knowledge of machine learning concepts and techniques
Experience with big data technologies (Hadoop, Spark, etc.)
Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.
