Company Description
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
EAT authentic Italian food at our restaurants, cafés and to-go counters
SHOP a selection of high-quality Italian, local and homemade products
LEARN through our classes and our team’s product knowledge
Job Description
The Wine Shop Sales Associate assists guests with all steps of their shopping experience including: guiding them to products, securing products out of reach, loading heavy items and passing along suggestions. Reports to the Wine Shop Manager.
Provides prompt, efficient and friendly customer service
Educates customers about the Italian Wines, beer and beverages sold at Eataly
Ensures the sales floor is always well maintained and stocked
Receives and stocks wine and wine store merchandise
Rotates, faces and replenishes merchandise to ensure high quality standards
Utilizes sales techniques to maximize store sales performance
Builds and maintains relationships with guests
Participates in processes and procedures related to the department
Focuses on details with a firm, clear and highly professional style
Performs other duties as required or assigned
Qualifications
High school diploma or equivalent
1+ years of wine sales experience required
Italian wine knowledge is preferred
Exceptional guest service skills
Basic computer and math skills
Job Requirements
Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
Ability to lift up to 50 pounds regularly
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Additional Information
Benefits and Perks
Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
RRSP
Bonus program
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
and more!
