Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
We are seeking a detail-oriented and proactive Operations Analyst to join our logistics team. The successful candidate will play a critical role in improving operational efficiency by analyzing data, optimizing processes, and supporting cross-functional collaboration across departments such as Logistics, Billing, and Operations. The ideal candidate will have a solid analytical mindset, familiarity with logistics or supply chain operations, and a passion for driving continuous improvement.
Responsibilities:
Collaborate with cross-functional teams (Logistics, Billing, Dispatch, and Operations) to identify and implement process improvements across the organization.
Develop, maintain, and enhance tools and dashboards for data analysis, issue tracking, and decision-making support.
Collect, clean, and manage internal and external data sources to maintain accurate and organized databases.
Leverage business intelligence tools such as Tableau and Power BI to create customized analytics and reporting dashboards.
Monitor critical operational metrics to identify gaps, trends, inconsistencies, and potential issues in real-time.
Ensure the integrity, accuracy, and timeliness of data reporting to support leadership in making data-driven decisions.
Document and maintain Standard Operating Procedures (SOPs) to improve workflows, reduce costs, and drive operational consistency.
Provide application health checks and support for smooth implementation and integration into production environments.
Support implementation teams by evaluating system readiness and identifying potential operational risks.
Update and maintain operational process documents and frameworks on an ongoing basis.
Bachelor’s degree in Logistics, Supply Chain Management, Business Analytics, Information Technology, or a related field is preferred.
Minimum of 1 year of experience in logistics, supply chain, information technology, or an analytical role.
Proficiency in tools such as Microsoft Excel, SharePoint, Smartsheet, and business intelligence platforms like Tableau or Power BI.
Familiarity with ERP and fleet management systems such as Fleet Manager, QuickBooks, or Sage 300 is considered an asset.
Strong analytical, problem-solving, and critical-thinking abilities, with a data-driven mindset.
Excellent organizational and time management skills, with the ability to handle multiple priorities in a fast-paced environment.
Knowledge of data visualization best practices and process optimization methodologies is an added advantage.
Strong verbal and written communication skills, with the ability to work collaboratively across technical and non-technical teams.
Demonstrated ability to work independently as a self-starter, with a strong attention to detail and a commitment to continuous improvement.
Competitive Salary
Healthcare benefits
Career Growth
