ABOUT ROCKET DOCTOR
Rocket Doctor is a digital health platform and marketplace that is breaking down obstacles that limit access to quality, comprehensive and cost-effective healthcare. Our proprietary software equips doctors with the tools to run successful independent practices in virtual and hybridized in-person models of care, enabling them to provide tailored support to patients in rural and remote communities across Canada and on Medicaid and Medicare across the United States.
Leveraging large language models, AI/ML and wireless medical devices, Rocket Doctor is bridging the healthcare divide, connecting patients to equitable and accessible healthcare regardless of age, location, or financial status.
We believe that every person deserves equal access to quality healthcare and are looking for team members who are motivated to learn, grow, and innovate, while making a meaningful difference. Since launch we have enabled more than 400 MDs to provide care to more than 700,000 patient visits across Canada, and over 30 MDs to provide care to more than 6000 patients across the United States.
We recently joined the team at Rocket Doctor AI (formerly Treatment.com AI), becoming a publicly-traded company this past Spring, alongside growing our patient volumes and physicians across Canada.
This is your chance to get in early with our rapidly growing company helping us expand to Atlantic Canada, so that together we can bring high quality care to millions of patients in need!
ROLE DESCRIPTION
Rocket Doctor’s Medical Lead (Atlantic Canada) will be responsible for leading the development of medical practice on the platform. They will join the MD Lead (MDL) team to help guide Rocket Doctor’s growth.
The Medical Lead will collaborate to assist new physicians, across all provinces, with a specific focus on developing services for Nova Scotia, New Brunswick, Newfoundland and/or PEI. They will help to grow and optimize the medical side of the company through strategic planning.
The primary objective of the Medical Lead is to help develop Rocket Doctor’s brand and product in their respective territory;
Key responsibilities include:
Identifying and developing potential business development opportunities at a provincial level;
Investigating and responding to concerns and safety issues raised by patients, PCC team, and/or providers;
Ensuring Rocket Doctor’s product aligns with the goals and needs of practicing physicians from their respective province;
Supporting the Provider Success team in recruitment and retention of provincial physicians;
Maintaining regular communication with practicing physicians in the province, including (but not limited to) regular participation on relevant Slack channels, leading “All Docs on Deck” quarterly meetings and other community-building events;
Other Roles (common to all MD Leads):
Attending and actively participating in regularly scheduled MD Lead meetings;
Assisting to onboard new physicians and familiarizing them with the Rocket Doctor platform;
Helping develop and continually improve our physician handbook;
Engaging with the physician advisory team and the product development team for improvement initiatives;
Troubleshooting and strategic guidance around emerging physician roadblocks and challenges;
Acting as a resource to physicians on the RD platform regarding billing and virtual care practices and protocols for both insured and non-insured patients;
Assist in the development of communications in support of physicians and RD staff;
Supporting the Patient Care Coordinators (PCC) team to ensure adequate clinical coverage for the platform;
Assisting in the coordination of regular meetings and events for physicians using Rocket Doctor.
EXPECTATIONS
Be organized, positive and uplifting. As a representative of Rocket Doctor the Physician Lead is an exemplar of how we work on our platform, perform, and interact with patients and Rocket Doctor staff;
Maintain a high standard of professionalism as established by the College of Physicians and Surgeons;
Knowledge of our EMR, Rocket Doctor’s extensions as well as privacy requirements in the Canada/USA (HIPAA, PHIPA, PIPEDA) would be a benefit;
Maintain a professional and respectful relationship with all RD staff and patient correspondence;
Maintain a record of all decisions made;
Ability to work with confidential company information.
COMPENSATION
The position is estimated to be an average of 4 hours per week and will be compensated according to current Rocket Doctor policy.
QUALIFICATIONS
Licensed to practise medicine in Canada;
Familiarity with the medical landscape in Atlantic Canada;
The position requires native fluency in English; fluency in French is an advantage;
Ability to work in a fast paced and rapidly changing environments;
Experience in Business and/or Medical Administration is an advantage.
WORK / TRAVEL
Position is remote in Canada. Must be able to adequately perform the above duties with reasonable accommodation.
Occasional travel may be required.
Equity Statement
We are committed to fostering an inclusive, equitable, and accessible environment, where everyone feels valued, respected and supported, with a workforce and group of suppliers that reflect the diversity of our community. We particularly encourage women, black people, indigenous peoples, people of colour, and members of the 2SLGBTQIA+ community to apply.
