Association for New Canadians is a non-profit, community-based organization dedicated to the provision of settlement and integration services for immigrants and refugees.
Job Title: Associate Director – Humanitarian Migrants Project
Location: St. John’s, NL
Position Type: 1 full-time position
Closing date: October 24, 2025, or until filled
Reporting to the Director of Resettlement and Settlement Services, while working very closely with the Director of Employment Services, the Associate Director – Humanitarian Migrants will be responsible for
overseeing the delivery and reporting of employment and settlement services provided to humanitarian migrant/refugee claimants arriving in Newfoundland and Labrador. Managing a team of career practitioners, employer engagement, case management, housing and community-focused staff, this role includes oversight of service delivery during the pre-arrival and (re)settlement process. The position is responsible for
budget management, reporting, and stakeholder relations.
Roles and Responsibilities:
Oversight of client services and delivery model aligned with the service standards set out in the funding agreement and in a manner consistent with a trauma informed approach
Provide overall supervision and guidance to the team, including providing daily guidance on arising issues and problem solve with team members to ensure effective program delivery
Support Managers in the planning and organization of the team, its assignments and activities
Collaborate with colleagues/teams as needed for the purpose of sharing information and developing wrap-around supports for refugee claimant arrivals.
Inform proposal development including financial requirements
Support the management of the Humanitarian Migrants budget
Liaise with stakeholders and partners to collaborate for project and client success
Enhance program delivery by developing streamlined processes and procedures and incorporate services to address emerging issues
Ensures client services data is captured accurately and in a timely manner
Create both data and narrative reports on a regular basis
Perform other duties as required
Qualifications and Experience:
3-5 years of professional experience in a similar role
Post-secondary degree in human services/social sciences or equivalent combination of training and experience
Competency in managing a service delivery model with ability to adjust to meet client needs
Skilled in reporting both narrative and data reporting
Experience in creating and managing project budget
Experience in leading and coaching teams in a service delivery environment
Strong interpersonal, presentation, and communication skills (oral and written)
Possess cultural awareness and sensitivity in working with a diverse client group
Strong in managing community partnerships and works collaboratively
Excellent knowledge of MS Office Suite specifically
Knowledge of the settlement process and issues facing immigrants and refugees during their integration process an asset
Conditions of Employment:
Legal authorization to work in Canada
Flexible to work outside of core hours (Monday-Friday, 9:00am - 5:00pm)
Valid class 5 NL driver’s license and daily access to a reliable vehicle is required
Ability to travel is
required
Position is subject to a satisfactory Criminal Record Screening and Vulnerable Sector Check from the Royal Newfoundland Constabulary
Valid First Aid Certificate is an asset
How to Apply
Please upload a cover letter and resume as one PDF or MS Word document to https://associationfornewcanadians.bamboohr.com/careers/240
Association for New Canadians is committed to the advancement of Equity, Diversity and Inclusion. We believe that diversity in our team is a key pillar in the work we do and invite all candidates to discuss their specific skill sets and experience. We will work with qualified applicants to provide reasonable accommodation upon request to facilitate this recruitment process.
Visit us on-line at: www.ancnl.ca
