Requisition ID: 19444 Department: Finance and Corporate Services Dept. Service: Information Technology Services Branch: SAP Solutions Branch Employment Type: 5 Full-time Temporary - Up to 2 years Work Hours: 35.00 hours per weekAffiliation: CIPP Salary Information: $85 947,68 - $104 577,20 annually (2025 rates of pay)Location: 100 Constellation, Nepean City: Ottawa, ON Job Category: Information Technology Application Close: 24/10/2025JOB SUMMARY
The mandate of Information Technology Services is to create business value by providing innovative and strategic technology solutions for the business operations of the City of Ottawa.You are responsible for providing business and configuration analyst activities associated with the Enterprise Resource Planning (ERP) Renewal SAP Modernization initiative. You are responsible for providing business expertise to an assigned client portfolio regarding the City’s SAP application; analyzing and defining integrated business processes; configuring the relevant application to support those processes; performing testing and documenting test results; and maintaining the functionality of the application. For SAP, business expertise is provided in one or more of the following disciplines: Accounting and Closing Operations, Accounts Payable, Accounts Receivable, Asset Accounting, Project Systems, Public Sector Management (Funds Management), Controlling, Sales and Distribution, Real Estate, SuccessFactors (Recruitment, Onboarding, Employee Central, Learning).EDUCATION AND EXPERIENCE
Completion of 3 year post-secondary education in business administration or related discipline, or a field that is relevant to the job (e.g. Geography in the GIS group).
Minimum of 5 years of experience; experience using an Enterprise Resource Planning (ERP) application or Enterprise GIS application in a municipal environment is preferred.
For SAP: Business experience in accounting, human resources, payroll, maintenance management, procurement, materials management or sales distribution
KNOWLEDGE
ERP or Enterprise GIS application and configuration tools
System methodologies including requirements definition, functional design, implementation
Project management methodologies
Quality assurance procedures
Business analysis practices and techniques, and report writing techniques
Application administration
FOR SAP:
Business practices in one or more of the following disciplines; human resources, payroll, accounting, maintenance management, procurement, materials management or sales distribution
COMPETENCIES, SKILLS AND ABILITIES
Strong analytical skills
Problem solving
Work well in a team environment
Exercise independent judgment, and work effectively with minimal supervision
Communicate effectively with end users, verbal and written
Estimate work and keep within tight timeframes
Proficiency in spreadsheet, graphics, word processing and data retrieval applications
Strong client service focus
Ability to deal with multiple demands
Flexibility
WHAT YOU NEED TO KNOW
Language Requirement: English oral, reading, writing
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
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We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.
