Want to be part of a team that makes a difference? Come be part of the change.
Since 1920, APEGA has been regulating the practices of engineering and geoscience to serve the public interest in Alberta.
We are looking for energetic people who thrive in a dynamic, fast-paced, and challenging environment. You are committed to serving the community with integrity, accountability, and innovation, and capable of delivering exceptional service. If you reflect these values, have the knowledge, skills, and abilities to make a difference through your work, and are passionate about acting in the best interest of public safety – then come be a part of our diverse and inclusive team!
Job Title:
IT Solutions Manager
Job Family:
Manager
Department:
Information Technology
Reports To:
Director, Information Technology
Division:
Corporate Services
Location:
Edmonton
Competition:
25-39
Employment Indicator:
Full-Time Permanent
Position Summary
Reporting to the Director, Information Technology, the IT Solutions Manager is responsible for designing IT technical solutions for APEGA projects and initiatives. The Solutions department is responsible for the technical architecture of applications, and integrations. This includes managing internal and external IT resources to design and provide technical solutions to meet specific project and business outcomes.
Responsibilities
Setting IT design direction, standards and methodologies for APEGA applications
Collaborating with IT Operations to establish and maintain infrastructure standards and design practices
Work with stakeholders to define business and systems requirements, prioritize tasks, assign resources, and monitor progress to complete system enhancements or implementation of new technologies.
Ensure the efficient utilization of IT resources – including personnel and equipment – across the organization.
Coordinate interrelated activities between project managers, business, IT and vendors.
Work with stakeholders to define business and systems requirements, prioritize tasks, assign resources, and monitor progress to complete system enhancements or implementation of new technologies.
Lead solution architecture activities to proposed solutions to problems and requirements.
Coordinate and facilitate meetings with business users and IT to determine business requirements.
Ensure accuracy of business requirements with respect to project business outcomes.
Translate business requirements into technical requirements.
Manage and document technical requirements in design documentation.
Analyze business and technical requirements for implementation feasibility.
Recommend technical solutions to business requirements.
Provide knowledge transfer of information from knowledgebase to project members. including supporting the transition to operations process as projects complete.
Set up, configure and maintain IT tools to allow for progression tracking of IT related activities.
Support and oversee all project development, testing and implementation activities.
In collaboration with Project Managers, ensure solutions meet the agreed scope, timeline and budget; escalating concerns when appropriate.
Provide monthly workload status updates.
Oversee the creation of APEGA Application Roadmaps and plans.
Recommend and design APEGA Application improvements, upgrades, and repairs.
Establish and maintain regular updates with the organization’s executives, department heads, and end users regarding pertinent IT activities.
Create and maintain technical documentation for IT Applications.
Continual evaluation of suitable applications for IT team usage in providing better customer service.
Oversee the IT technical architecture portfolio.
Secure and manage internal and external positions to fulfill project roles.
Identify roles and responsibilities required for projects.
Assigning appropriate IT work to project team members for execution.
Manage IT Solutions staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions for IT Solutions team.
Make recommendations on selection, training, and evaluation of staff to IT Director.
Mentor and train staff in new procedures or initiatives. Ensure staff in the department are continuously cross trained in the responsibilities of others within the department
Competencies, Skills & Attributes
Competencies
Knowledge, Skills & Abilities
Core:
Exemplifying Integrity
Fostering Communication
Results Orientation
Service Excellence
Teamwork
Core Leadership:
Decision Making
Ensuring Accountability
Inspiring Others
Additional Leadership:
Nurturing Innovation
Functional:
Continuous Learning
Demonstrated knowledge of project management (PMBOK)
Business analysis (BABOK)
Change management (ADKAR)
IT technical and operational standards (ITIL) and/or best practices (Six Sigma).
Strong knowledge in databases (SQL), development (.NET), content/document management systems (SharePoint, ImageConnect), workflow and forms (Nintex, Formatta), networking (security, firewalls), infrastructure (VMWare), and system administration (Exchange, Windows Server, IIS, Tomcat/Apache, SQL Server, Active Directory) are essential.
Experience in large systems implementations will be considered an asset
Excellent written and oral communication skills to analyze and articulate business problems.
Strong commitment to delivering exceptional and professional customer service.
High attention to detail and accuracy.
Expertise in utilizing software tools related to project execution.
Individual must be able to manage IT projects that may be large, complex or vague in nature.
Ability to function with a high degree of independence in leading IT related project activities by working with internal and external stakeholders.
Must be able to build and maintain effective working relationships and demonstrate professionalism with a diverse group of people.
Ability to train others and assess competence of team members.
Qualifications
Post-secondary degree in information systems technology, computer science, software or computing networking or a related field
8 + years of progressively responsible related experience in medium IT environments managing IT staff.
Certifications in IT security, networking, virtualization and/or project management would be considered assets.
Equivalencies may be considered.Solid knowledge of Microsoft Suite and budgeting practices using Excel.
Equivalencies may be considered.
Closing Date: Until a successful candidate is found
Please note, if you are submitting a resume for multiple positions please ensure you send a separate submission for each competition.
We acknowledge all candidates working in their area of expertise may build their knowledge, skills, and competencies in several ways. We welcome candidates from a breadth of backgrounds, who may have equivalent skills and competencies to the ones listed above. There may be APEGA positions posted that have specific regulatory requirements, and in keeping with those requirements, APEGA will follow the guidelines that we are bound by. All candidates are considered with the objective to enhance APEGA’s people and culture.
If you are interested in this position, please submit your cover letter and resume directly through our company website (https://www.apega.ca/about-apega/apega-careers).
Thank you for your interest in APEGA.
Only those candidates selected for interviews will be contacted.
