Date Posted: 10/27/2025
Req ID: 45519
Faculty/Division: Ofc of the Chief Information Officer
Department: Enterprise Apps & Solutions Integration
Campus: St. George (Downtown Toronto)
Position Number: 00054742
Description:
About us:
The University of Toronto is consistently ranked among the world’s leading research institutions, recognized for its commitment to innovation, academic excellence, and global impact. Within the Information Technology Services (ITS) Division, the Student Information Systems (SIS) group plays a critical role in supporting the academic and administrative needs of students, faculty, and staff. The SIS team is known for its dynamic, collaborative, and forward-thinking culture. It fosters an environment that values creativity, continuous learning, and the delivery of impactful technology solutions. Team members benefit from a supportive and inclusive workplace that promotes professional growth and offers the opportunity to contribute to transformative projects that shape the future of student services at one of Canada’s most prestigious universities.
Your opportunity:
Under the general direction of the Manager, Salesforce Services Team, or their designate, you will be part of a dynamic, collaborative and innovative team focused on delivering transformational technology solutions to the University. Through your efforts in this position, you will directly help improve the University’s administrative management and student systems.
In this position, you will be responsible for designing, developing, documenting, and implementing technical Salesforce solutions to support feature enhancements and projects related to Service Cloud, Experience Cloud, Education Cloud and Salesforce products associated with product outcomes. You will achieve these outcomes using Configuration, Apex, Lightning Components / Lightning Web Components Framework, Visualforce,JavaScript, HTML and CSS, SOAP/REST APIs, Flows, Process Builder and related Salesforce development features.
You will contribute to Salesforce technical governance, including DevOps practices on the Salesforce platform. You will collaborate with the technical and business stakeholders to ensure that development within the system accurately meets the defined expectations of the business, along with identifying technical design risks and providing feasibility assessments.
Your responsibilities will include:
- Writing, Designing, testing, and modifying programming code
- Evaluating programming code to ensure it has validity, compatibility, and that it meets appropriate standards
- Analyzing, recommending, and designing highly complex software architecture
- Analyzing programming solutions to ensure compliance with best practices and industry standards
- Assessing and determining feasibility of programming requests and requirements
- Developing and updating architectural framework for highly complex and confidential university-wide applications, as well as technical application implementation plans
- Checking that security authorization meets University guidelines andproject requirements
- Developing technical application implementation plans
Essential Qualifications:
- Bachelor's Degree or acceptable combination of equivalent experience.
- Minimum five years Salesforce development experience
- Experience in implementing and developing in Apex, Visualforce, Lightning, REST/SOAP webservices
- Experience designing, testing, implementing and modifying Salesforce configuration changes and ensuring they adhere to industry standards
- Thorough understanding of Salesforce Sharing and security
- Proficiency in integrating Salesforce applications with enterprise systems
- Experience deploying with change-sets or DevOps tools
- Proficiency in all aspects of Salesforce Lightning development environment including out-of-the-box automation tools, Apex, Triggers, Visual Force, Lightning Components using LWC and SLDS frameworks, data migration approach & tools.
- Experience working with Salesforce Education Data Architecture (EDA)
- Salesforce Platform Developer I Certification
- Salesforce Platform Developer II Certification
- Salesforce App Builder Certification
Assets (Nonessential):
- Experience with Azure Data Factory
- Salesforce Certified Administrator
- Experience with MuleSoft
To be successful in this role you will be:
- Communicator
- Motivated self-learner
- Multi-tasker
- Organized
- Problem solver
- Self-directed
Please note: This is a 2 year-term position
Closing Date: 11/17/2025, 11:59PM ET
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 16 -- $103,367. with an annual step progression to a maximum of $132,188. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Information Technology (IT)
Recruiter: Khristen Sivaramalingam
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.
