About Mind Games
Mind Games is North America’s premier specialty retailer “Where Creative Minds Come to Play!” With stores across Canada and the U.S. and a growing e-commerce presence, we offer a wide range of games, toys, puzzles, and collectibles for every age and occasion. We don’t just sell fun, we create opportunities for people to express themselves through their passions.
We’re opening our doors to new talent! If you’re ready to bring your expertise and creativity to a fast-paced, playful environment, this is your chance to become one of the minds behind Mind Games.
What You’ll Do
As E-Commerce Manager, you will oversee the daily operations of our online store, manage product listings, optimize user experience, and ensure seamless order processing through Mind Games websites. You’ll also work closely with our finance and warehouse teams to align inventory, pricing, and reporting through NetSuite.
Manage and maintain the WooCommerce platform: product uploads, pricing, inventory sync, plugin integrations
Oversee NetSuite workflows related to e-commerce: order flow, inventory updates, reporting, and reconciliation
Monitor site performance, troubleshoot errors, and coordinate with developers for technical fixes
Collaborate with marketing to launch promotions, banners, and seasonal campaigns
Analyze sales data, conversion rates, and customer behavior to inform strategy
Ensure accurate order flow, fulfillment coordination, and customer communication
Implement SEO best practices and optimize product pages for discoverability
Maintain compliance with tax, shipping, and privacy regulations across provinces
Provide daily task updates and end-of-day completion reports to senior leadership
What You Bring
3+ years of experience managing WooCommerce or similar e-commerce platforms
Hands-on experience with NetSuite, especially in inventory, order management, and reporting modules
Strong understanding of WordPress, plugins, and integrations (e.g., payment gateways, shipping modules)
Experience with Google Analytics, Meta Ads, and email marketing platforms
Detail-oriented with strong organizational and time management skills
Excellent communication and cross-functional collaboration abilities
Familiarity with Canadian retail compliance and bilingual communication (English/Farsi) is a plus
Advanced Excel/Google Sheets skills and strong analytical capabilities
Detail-oriented with the ability to juggle multiple tasks and deadlines
Knowledge of other marketplaces like Walmart.ca and BestBuy.ca is a plus
Perks & Benefits
Salary: $65,000–$75,000 per year
Casual dress code
Employee discount on all the fun stuff
Work surrounded by products and people you love
Ready to join the Mind Games team and help us shape the future of fun?
Apply now and bring your marketplace magic to life!
