Job Description What Is the Opportunity? Are you passionate about building and operating enterprise-grade container platforms? Join the RBC Private Cloud OpenShift Platform Team in Technology & Operations, where you’ll help deliver highly available hosting services for 1500+ internal applications. As an OpenShift Platform Engineer, you’ll work with a team of dedicated professionals to ensure the stability, scalability, and security of RBC’s OpenShift clusters, enabling our organization, supporting our employees, and empowering our clients every day. In this role, you’ll have the opportunity to apply Site Reliability Engineering (SRE) principles, drive automation, and promote best practices for platform operations. You’ll collaborate with application teams, cloud engineers, and external partners (Red Hat) to solve challenging technical problems and deliver a world-class developer experience. What Will You Do? Build and Operate the OpenShift Platform: Deliver highly available, scalable, and resilient hosting services for RBC’s internal development teams. Apply SRE Concepts: Leverage automation to reduce toil, maintain low alert volume, and ensure platform reliability in alignment with strict SLOs. Automate Platform Operations: Use Infrastructure as Code (Terraform, Ansible) and CI/CD tooling (Jenkins, Tekton, GitHub Actions) to automate cluster provisioning, upgrades, and configuration. Monitor and Maintain System Health: Measure and monitor availability, latency, and overall system health using observability tools (Prometheus, Grafana, Dynatrace). Incident Response and Operational Excellence: Drive high standards around incident response, participate in Game Days and Chaos Engineering exercises, and maintain robust documentation and runbooks. Collaborate and Mentor: Work with Cloud Adoption and Support teams to ensure efficient service delivery, provide guidance to application teams on cloud-native architecture, and mentor other engineers on platform technologies and processes. Security and Compliance: Implement and enforce platform security guardrails, RBAC, and security context constraints in accordance with RBC’s TSS standards. Continuous Improvement: Review and refine platform practices, toolsets, and onboarding processes to drive improvement in customer experience and operational success. What Do You Need to Succeed? Must-have: Hands-on experience with Red Hat OpenShift Container Platform (on-premise and/or cloud). 5+ years in an operational role (Linux Admin, DevOps Engineer, SRE, or Software Engineer supporting production apps). Experience with Kubernetes internals, cluster operations, and containerization technologies (Docker, CRI-O). Infrastructure automation experience (Terraform, Ansible). Proficiency in programming languages (Java, Python, Golang, .NET Core). Experience with CI/CD pipelines and declarative management tools (Jenkins, Tekton, Helm, Kustomize, ArgoCD). Strong understanding of platform observability and alerting (Prometheus, Grafana, PagerDuty). Excellent communication and collaboration skills for working with distributed teams and external partners (Red Hat). Experience with RBAC, security context constraints, and platform security best practices. Nice-to-have: Experience developing platform tooling and APIs for migration and automation. Familiarity with cloud platforms (AWS, Azure, GCP) and hybrid cloud environments. Experience with operational/incident management tools (ServiceNow, DataDog). Experience as a Linux system administrator (preferably RHEL). Experience with Agile methodologies (SAFe, Kanban, Scrum). Why Join Us? Be part of a team driving RBC’s cloud transformation and platform modernization. Work on cutting-edge OpenShift technologies and enterprise-scale solutions. Collaborate with top engineers and architects, and learn from industry leaders. Make a real impact on developer productivity, platform reliability, and customer experience. If you’re ready to accelerate your career as an OpenShift Platform Engineer and help shape the future of cloud at RBC, we’d love to hear from you! What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible work/life balance options Opportunities to do challenging work Opportunities to take on progressively greater accountabilities Opportunities to building close relationships with clients #LI-POST #TECHPJ Job Skills Cloud Computing, Cloud Computing Architecture, Cloud Migrations, Cloud Platform, Infrastructure As Code (IaC), Organizational Change Management, Performance Measurement, Process Management, Requirements Analysis, Systems Software Additional Job Details Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2025-08-21 Application Deadline: 2025-11-14 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
