Job Description What is the opportunity? Join our dynamic team at RBC Learning, where you'll play a vital role in empowering employees to achieve their full potential. Our team is dedicated to designing and delivering innovative learning experiences that drive business results and support the development of our people. As a key member of the Learning Enablement team, you’ll help us manage our financial plan, optimize vendor portfolio and engagements, lead operational risk and regulatory compliance processes, and ensuring operational excellence across the Learning & Leadership ecosystem to enable our teams to move at pace, curating solutions that address business needs and support talent development across RBC. Be part of a team that is shaping the future of learning and delivering the next-best skills for RBC employee career journeys. What will you do? Finance planning & forecasting Serve as Learning team’s primary finance contact, working with our Finance Department to lead the financial management, annual budget planning, monthly operating reviews and forecasts (FTE & $), including reviewing Financial and Headcount actual against plan / forecast and highlighting & addressing any risk and/or opportunities on a regular basis. Oversees learning budget and cost allocations, allocating business financial chargebacks, FTE cost allocation and facilitating vendor payables. Optimize vendor portfolio and engagements Manage portfolio of suppliers and engagements, maintaining records, book of vendors, and ensuring compliance with RBC’s Third-Party Risk (TPR) requirements, from ‘Initiation to Termination’ of the engagement working with enterprise tools: iValua, Archer-SRMA, Questionnaires, Supplier Risk & Due Diligence Assessments, Information Reviews. Manages the supplier relationship ensuring: (1) timely and accurate contract initiation, approvals and registration with business and Procurement partner, (2) clear understanding and adherence to RBC’s Policies, (3) proactive escalation of non-compliance with documented details, (4) effective vendor evaluation and scorecards in partnership with Learning Business Management Leads. Operational risk and regulatory compliance Represent Learning & Leadership in collaboration with HR Operational Risk & internal partners to execute and fulfill aspects of the first line of defense Operational Risk Management (ORM), Regulatory Compliance Management and Functions Compliance Oversight Programs, including risk and control identification and assessment and issues and risk event management. Act as a change agent to build awareness and knowledge within team, keeping Risk Owners and the HR Risk Oversight team informed on issues, opportunities and emerging risks. Participate in the Risk Manager Community Network, community of contacts across HR teams. Provide team-specific knowledge, insight on team operating environment, raise risk-based issues, document risk statements and internal control activities. Partner with 1LOD and 2LOD teams to interpret requirements and translate them into processes and controls for Learning & Leadership governance. Operational excellence Lead process improvement initiatives, conducting process audits and facilitating root cause analysis to optimize the end-to-end experience for learning studio, CoE partners and business-anchored learning partners. Introduce and embed process governance frameworks and standard operating procedures aligned with internal controls and compliance requirements to drive consistency and a controlled environment. Evaluate, implement and manage systems (e.g. project management tools, content workflow platforms) to support team productivities and drive the adoption of technologies that support simplified processes. What do you need to succeed? Must Have Strong financial management and analysis skills Excellent collaboration and communication skills Attention to detail and organized self-starter Critical thinking & problem-solving Strong stakeholder management skills with the ability to work with internal/enterprise/external partners to resolve issues timely Experience with vendor lifecycle management, including onboarding, due diligence, risk assessments, performance and contracts Familiarity with risk identification, assessment, mitigation and monitoring tools and techniques within RBC Understanding of macro forces that could impact ops risk and regulatory compliance management for Learning and Leadership CoEs Experience in developing and maintaining governance frameworks Nice to Have Understanding /experience in Procurement best practices Familiarity with applicable regulations in the Learning ecosystem What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Flexible work/life balance options Opportunities to do challenging work Job Skills Analytical Thinking, Audits Compliance, Communication, Critical Thinking, Detail-Oriented, Financial Management Reporting, Financial Planning and Analysis (FP&A), Financial Reporting and Analysis, Industry Knowledge, Internal Controls, Knowledge Organization, Operational Efficiency, Organizational Change Management, Stakeholder Relationship Management, Team Management, Time Management Additional Job Details Address: 180 WELLINGTON ST W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: HUMAN RESOURCES & BMCC Job Type: Regular Pay Type: Salaried Posted Date: 2025-10-27 Application Deadline: 2025-11-10 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
