JENNY BIRD is Canada's leading fashion jewelry brand, known for its elevated design, quality craftsmanship, and forward-thinking approach. As we expand our offering to include fine jewelry alongside our mainline collections, we are looking for a talented and detail-driven Senior Product Development Manager to help bring our vision to life.
Position Overview:
This role will support product development for the mainline jewelry category, working closely with the Senior Product Development Manager to manage the product lifecycle from concept through to production hand-off. You’ll collaborate with cross-functional teams and global suppliers to help ensure timely execution, uphold quality standards, and meet margin targets.
This is a hands-on, detail-oriented role that requires product knowledge, excellent vendor communication skills, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities:
Product Development & Vendor Management
Supports sample development and sourcing activities by partnering closely with overseas vendors to ensure clear communication, adherence to timelines, and alignment with product standards.
Oversees the intake, review, and tracking of all new samples across the mainline category; ensuring timely distribution to key stakeholders including Design and Creative.
Conducts detailed pre-production and post-production (PP/TOP) reviews in collaboration with the Senior Product Development Manager, escalating concerns proactively.
Provides final product feedback and design insight prior to bulk production to safeguard design intent and product integrity.
Quality Assurance & Product Integrity
Leads the wear testing program in partnership with the Product Associate, setting overall strategy and protocols, reviewing documented feedback, and ensuring key insights are incorporated into product development.
Oversees quality spot-checks of PP and TOP samples; flags unapproved changes and drives corrective actions with the Production team.
Partners closely with the Senior Product Development Manager and Production Director to prepare and deliver all QC documentation.
Cross-functional Communication & Collaboration
Acts as the point of contact for all product-related inquiries on the mainline jewelry category, from Customer Care, Wholesale, and Marketing.
Supports internal product knowledge sessions for each new collection, helping to ensure cross-functional teams are educated on product features and key messaging.
Studio & Digital Asset Management
Helps maintain and update SKU reference guides, assortment decks, and product archive logs for cross-functional use.
Ensures all labelling, UPCs, and shipping documentation are accurate and uploaded in internal systems.
Project Management
Creates and maintains special line sheets and assortment documentation for internal and external use.
Partners with the packaging team on any unique packaging needs or special orders.
Market Research & Creative Support
Conducts competitive market research and supports Design with sourcing local materials and inspiration.
Assists the Creative Director with mockups of new design concepts as needed.
Qualifications:
2-4 years of experience in product development or production (jewelry or accessories preferred)
Excellent organizational skills and attention to detail
Strong written and verbal communication skills
Proficiency in Excel, Google Suite, and Adobe Illustrator a plus
Ability to manage multiple priorities in a fast-paced environment
Passion for product and the customer experience
Team player with a proactive mindset
Team Member Expectations:
We are looking for a compassionate and reliable individual who will lead with empathy, inspire their teammates with a strong work ethic, and support the growth of their peers through establishing relationships built on trust and respect.
As a brand, we have seen incredible growth and success through our team’s proactiveness, curiosity, and desire to learn while building. We look for team members who embody these traits and have the confidence and comfortability to collaborate laterally, communicate ideas effectively, and support the company’s goals.
Perks:
3-weeks vacation + 3 float days + Summer Fridays (we close the office early at 1 pm)
Your birthday off!
A comprehensive benefits program + health care spending account
Parental Leave Top-Up
Perks on JENNY BIRD products!
The Interview Process:
Phone screening
In person interview
In Person Peer & Sr. Leadership team interviews
JENNY BIRD does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.
Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application or email.
