Job Description What is the opportunity? Join our Commercial, Core Banking and Payments Technology (CCBPT) team as a Senior Site Reliability Engineer, where you'll play a key role in supporting our cloud and distributed environments for the Personal Commercial Credit SRE & Ops team. This exciting opportunity will challenge you to work with cutting-edge technologies, including AI and emerging innovations, and collaborate closely with development teams to deliver embedded SRE solutions. As a vital link between QE, DevOps, Development, Infrastructure, and Support teams, you'll leverage your strong technical skills to solve complex problems and drive success across multiple components and technologies. If you're passionate about tackling new challenges and developing innovative solutions, we invite you to join our team and take your career to the next level. What will you do? Manage a small team of SREs Automate, automate and automate – Identify, design, write and test automation procedures using AI, Ansible and other relevant technologies Support applications running on many platforms including OpenShift and distributed systems Design and implement Chaos Engineering experiments and Disaster Recovery procedures to test and validate system resilience and reliability Establishing and monitoring SLO and supporting SLIs for various applications Responsible for developing and establishing observability strategies for applications Build and implement monitoring and alerting, anomaly detection, self-healing and reliability testing for applications in scope Provide leadership and technical support for OAs, developers and DevOps engineers Support incident management and problem management for applications in scope and RCA Action items fulfillment/ownership Be an escalation point in the on-call rotation, and support our maintenance, scheduled work, support, and release deployment requirements What do you need to succeed? Must-have 5+ years of experience as Site Reliability Engineer A Bachelor’s degree in Computer Science or related technical field (Example: Mathematics/Engineering/Physics), or equivalent practical experience Strong Kubernetes and Cloud working knowledge with experience and understanding of CICD pipeline and DevOps / Agile Methodology Advanced knowledge of the following SRE practices and technologies: Python, YAML, Shell scripting, OpenShift, Linux, MongoDB, Dynatrace, Prometheus, PagerDuty, Moog, Splunk, Elastic, Ansible, Grafana, Chaos Engineering, MQ, Kafka Perform production support role, including off-hours support Effective negotiation skills, and stakeholder management Excellent communication skills Nice-to-have Strong knowledge in AI and building AI-based solutions Some experience managing people Coding experience in Java/Python and/or scripting with Shell, Bash, Groovy or Javascript Knowlege of process automation and orchestration platforms like Camunda is a plus Knowledge of deploying and supporting distributed applications In-depth hands-on experience in a variety of SRE tools (Ansible, Catchpoint) Experience working as an SRE within the Financial Industry What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work in AI and emerging technologies Opportunities to take on progressively greater accountabilities Access to a variety of job opportunities across business and geographies Job Skills Agile Methodology, AI Programming, Chaos Engineering, Cloud Technology, Distributed Environments, Emerging Technologies, Kubernetes, Payment Handling, People Management, Python (Programming Language), Red Hat Ansible, SRE Observability Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2025-10-28 Application Deadline: 2025-11-14 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
