Company Description
About Us
At GG Media, we specialize in creating impactful experiences through events that inspire, connect, and elevate brands. Our team is driven by creativity, precision, and a passion for excellence. With a strong presence across Canada, we design and execute corporate events, conferences, and brand activations that leave a lasting impression.
Job Description
Job Description
We are seeking a Client Service Associate who will serve as a key liaison between GG Media and our valued clients. This role requires a proactive professional with outstanding interpersonal skills and a passion for providing exceptional service. You will work closely with internal teams to ensure that client expectations are not only met—but exceeded—at every stage of the process.
Responsibilities
Build and maintain strong, long-term relationships with clients through attentive and professional communication.
Collaborate with project managers and internal teams to coordinate deliverables and meet deadlines.
Address client inquiries, resolve concerns, and provide timely updates on ongoing projects.
Assist in the preparation of client reports, presentations, and service documentation.
Identify opportunities to enhance client satisfaction and business efficiency.
Uphold GG Media’s reputation for excellence in client experience and service integrity.
Qualifications
Qualifications
Excellent communication and organizational skills.
Strong attention to detail and ability to manage multiple priorities effectively.
Positive attitude with a collaborative, team-oriented mindset.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) or similar tools.
Ability to adapt quickly to changing priorities in a fast-paced environment.
Additional Information
Benefits
Competitive salary: $52,000–$56,000 annually.
Professional growth opportunities within a rapidly expanding company.
Comprehensive training and mentorship to support career development.
Collaborative work environment focused on excellence and innovation.
Skill-building opportunities through challenging projects and client engagement.
