Position Summary
The Assistant Manager of Food & Beverage plays a pivotal role in both the day to day and long-term success of the Food & Beverage Department. The Assistant Manager enjoys leading a team of Hospitality enthusiasts whose primary goal is the delivery of a fun and exciting experience for our guests. The Assistant Manager plays a key role in the development and execution of strategies designed to grow the business. A positive, can-do attitude with a hands-on approach to service set the tone and lead the way for all team members. The Assistant Manager reports to the Food & Beverage Manager and is considered to be a developing role as part of overall succession planning. The ideal candidate will fit into this role with an eye to the future.
Primary Responsibilities:
Champion Hospitality and drive this every day.
Support your colleagues as a team leader.
Guide the team to success with on-going training, coaching and feedback.
Develop, execute, and support strategic plans for F&B.
Ensure health, safety and wellness are a focus by working to prevent accidents.
Communicate effectively across all departments.
Solve problems, master guest recovery and anticipate guest needs.
Completion of departmental inventories.
Schedule and productivity reporting.
Complete daily and weekly reports.
Ensure compliance with all legal, statutory and health and safety regulations.
Drive Responsible Beverage Service.
All other duties as required.
Education and Qualifications
2 years Food & Beverage experience, preferably in a supervisory role, in a fast-paced environment.
Post Secondary education in Hospitality Management, or suitable experience an asset.
Food Safety certificate
Responsible Beverage Certificate
POS experience
Proficiency in MS Office and other Hospitality related software
Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
Ability to successfully obtain a Gaming License
Working Environment:
Casino, restaurant or office environment.
Standing, walking, constant movement for long periods at a time.
Exposure to noise and potential conflict.
Ability to work days, nights, weekends, Holidays on a regular basis.
Other:
We conduct our business in an ethical and professional manner. Every team member will be obliged to understand and follow all the applicable regulations and policies.
Employment is dependent upon application and receipt of a gaming license from the Alcohol and Gaming Division of the Province of Nova Scotia.
The compensation offered to a candidate may be influenced by a variety of factors including skills, knowledge, qualifications, experience, effort, working conditions and location. GCE offers a competitive total rewards package, including not but limited to paramedical; prescription drugs; dental; vision benefits; paid time off including wellness days; a RRSP retirement plan with employee and company contribution matching opportunity; life, long-term disability, and AD&D insurance; and tuition reimbursement.
