We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What You’ll Be Doing As a key member of the Digital Banking team, reporting directly to the Vice President, the Senior Director, Sales Origination & Strategy plays a pivotal role in supporting the platform that drives revenue generation across multiple channels. This experienced and dynamic leader brings deep expertise in product management to provide strategic direction for our sales origination platform. Our platform enables seamless origination of Everyday Banking (Deposit/Cards) and Lending products, empowering frontline employees and delivering outstanding client and business results through integrated, multi-product, omni-channel services At CIBC we enable the work environment most optimal for you to thrive in your role you’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote. How You’ll Succeed Strategy alignment - Ensure origination platform strategy aligns with broader Personal and Business Banking (PBB) strategy. Develop and deliver digital platform vision and roadmap to drive outcomes that are aligned to PBB Execution Drivers. Support optimization of multi-product sales origination across an omni-channel environment. Represent Frontline sales platforms in enterprise strategic origination discussions ensuring alignment across channels and products. Stakeholder engagement & cross functional collaboration - Ensure multiple groups of stakeholders are aligned with the delivery roadmap. This role will require extensive relationship building, executive level updates, issue resolution and cross-functional collaboration. Collaborate with technology teams to execute the delivery roadmap and continuously improve the delivery model. Product leadership & execution excellence - Own the end-to-end digital product lifecycle, including backlog prioritization and agile delivery. Maintain and optimize an operating model that integrates frontline feedback, user analytics, and sentiment into product design and prioritization. Partner with Experience Design teams to ensure applications meet high user experience standards. Drive adoption and engagement by focusing on defined client and employee journeys. Provide overall digital product leadership and direction for agile delivery framework. Data-driven decision making - Utilize data and analytics to inform strategic decisions and maximize business value. Optimize multi-product adjudication and sales origination across omni-channel environments. Delivery & autonomous transformation – Lead continuous improvement efforts driving delivery efficiencies including leveraging AI capabilities. Who You Are You can demonstrate 10 to 15 years of work experience in product management and digital product leadership, preferably within financial services or a related industry. Your background also includes managing organizational change, implementing digital technologies, and overseeing experience design initiatives. You can demonstrate 10 to 15 years of work experience aligning strategy with business objectives, drive execution excellence with strong budget management experience. You can demonstrate in-depth experience in application of organizational change/effectiveness models as well as digital technologies including how to effectively leverage and align against business strategy. You also have comprehensive knowledge of client experience design and impacts of design decisions for our customer and employee experiences. You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way. Strong analytical skills, with a talent for translating complex data into actionable insights. Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. You demonstrate exceptional interpersonal and communication skills to secure commitment and support for executive-level initiatives and projects, articulate ideas in detailed business cases and proposals. Your advanced influence and negotiation skills enable you to address diverse interests and guide decision-making in complex and ambiguous situations. You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best. Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability. #LI-TA What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions What you need to know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location Toronto-81 Bay, 23rd Floor Employment Type Regular Weekly Hours 37.5 Skills Budget Management, Customer Experience Design, Digital Implementation, Digital Technology Strategy, Executive Presenting, Experience Design, Long Term Planning, People Management, Stakeholder Management, Strategic Alignment At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.
