About The Role We are seeking a dedicated and detail-oriented Account Associate to join our Private Client Group in Toronto. Supporting a portfolio of high-net-worth personal lines insurance clients, this role requires exceptional organizational and client service skills, a strong understanding of personal property and casualty insurance, and the ability to work collaboratively in a fast-paced, client-focused environment. This is an ideal opportunity for someone with a technical mindset and systems proficiency, looking to deepen their experience in a prestigious and dynamic segment of personal insurance. What You’ll Do File and Data Management: Maintain organized digital and physical files in accordance with HUB compliance and file retention standards. Enter and update client and policy data in the broker management system (Applied EPIC or similar). Prepare files for archival or audit as needed Client Communication and Support: Support the issuance and processing of submissions, binders, policies, and endorsements. Ensure timely management of account abeyances, expiry dates, and renewal documentation. Conduct policy reviews for accuracy, completeness, and compliance. Coordinate with carriers and underwriters for quotes and policy terms Policy and Account Management: Accurately calculate provincial taxes and prepare premium finance quotes. Conduct detailed policy proofing and fact-checking. Manage account receivables and track invoicing. Oversee abeyances, expiry dates, and ensure timely issuance of submissions, binders, summaries, and policies. Administrative and Operational Support: Handle third-party requests for policy information and certificates. Run reports and support operational tasks such as expiration tracking and producer reporting. Conduct internet-based research related to client needs, market changes, or risk trends. What You’ll Need for Success Valid RIBO license Required 1–2 years of experience in personal lines insurance. Knowledge of property and casualty insurance, preferably within high-net-worth personal lines. Proficiency in Microsoft Office (Word, Excel including pivot tables, Outlook, PowerPoint). Experience with Applied EPIC or similar broker management systems. Strong organizational skills with a keen attention to detail and ability to manage competing priorities. Self-starter with excellent time management and the ability to work independently and as part of a team. Client-centric approach with strong communication and interpersonal skills. Experience in market negotiations or underwriting liaison is considered an asset. Elevate Your Career with HUB International Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/. What’s in it for you? Your well-being is our priority, and we back this up with a wealth of benefits: Enjoy a competitive pay structure that includes incentives, bonuses, and more ways to increase your earnings. Balance your life with flexible work arrangements and generous time off. Benefit from a comprehensive package tailored to your needs, including company-matched RRSPs. Invest in your future with HUB-sponsored training and development programs. We even offer tuition reimbursement opportunities. Rest easy with reimbursements for professional license fees and membership dues. Avail special perks including discounts on events, travel, accommodations, and personal home & auto insurance. Culture and Belonging: Our Commitment At HUB International, we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings, creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are. Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: No Travel Required We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Hi, we’re HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control. About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.
