Microsoft 365 (M365) Intelligent Conversation and Communications Cloud (IC3) is
the platform that powers billions of real-time customer conversations across
Microsoft’s communication products, such as Microsoft Teams and Azure
Communication Service. IC3 enables reliable and high-quality
audio/video calling, meeting, and messaging services that work every time from
anywhere seamlessly across all customer touchpoints. The IC3
Platform organization is on a mission to modernize its infrastructure, driving
greater reliability, scalability, and cost efficiency across IC3 and this
is what our team is focused on. We are also reimagining core aspects such as
release orchestration, observability, security, and compliance to ensure our
systems can meet the challenges of tomorrow.
As a Senior Software Engineer on the IC3 Standardization Team, you will work on
systems that allow our partner teams across IC3 to observe and monitor behaviour
of their services, rapidly detect incidents and abnormalities, all with a goal
of keeping mission critical software running as smoothly as possible, while
reducing engineering toil necessary to ensure this vision. You will work on
monitoring and observability tooling for modern dotnet services, designing,
implementing and driving adoption for SDKs that are used across the entire IC3
organization. You will become a domain expert in observability-as-code,
telemetry and logging systems, and lean into cutting edge AI tooling to
accelerate adoption of best practices.
Microsoft’s mission is to empower every person and every organization on the
planet to achieve more. As employees we come together with a growth mindset,
innovate to empower others, and collaborate to realize our shared goals. Each
day we build on our values of respect, integrity, and accountability to create a
culture of inclusion where everyone can thrive at work and beyond.
