DATE: November 4 , 2025
CLOSING DATE: November 18, 2025
LOCATION: Toronto, ON - Quality & Service Excellence
COMPENSATION: $55,239 - 67,560 annually prorated
CONTRACT DURATION: 12-Months Contract
WORK TYPE: Hybrid
JOB ID: 10374138
Who We Are:
LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use needs, poverty and homelessness. Serving 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.
Job Summary:
The Research Assistant will support the implementation of evidence-informed practices across LOFT’s client-care streams. The Research Assistant will work closely with the Quality and Service Excellence team to assist in data collection, analysis, and knowledge mobilization that enhances client outcomes and supports continuous improvement.
What You Will Do:
Research & Evaluation Support
Assist with literature reviews, environmental scans, and needs assessments to inform program development
Support the development of logic models, theories of change, evaluation frameworks, data collection tools and other evidence-informed practice activities
Support the development and implementation of pilot initiatives related to different evidence-informed practice activities (e.g., measurement-based care, evaluation)
Help prepare documentation for the Quality and Service Excellence team including ethics submissions, external and internal reporting, knowledge mobilization (e.g., conference presentations, peer-reviewed journal articles), and grant applications
Data Collection & Analysis
Collect and organize qualitative and quantitative data from various sources including surveys, interviews, and administrative datasets
Clean and manage large datasets; assist with variable construction and basic statistical analysis (e.g., descriptive statistics, trend analysis)
Use tools such as Excel, SPSS, or R to support data analysis and visualization
Implementation & Capacity Building
Assist in the development and implementation of staff training and capacity building related to quality and service excellence
Support the implementation of enabling infrastructure to foster a strong culture for learning
Knowledge Mobilization
Contribute to the development of accessible research outputs such as summaries, infographics, and presentations.
Assist in preparing materials for internal and external stakeholders, including community partners.
Support dissemination activities including newsletters, forums, and digital platforms.
Quality & Service Excellence
Collaborate with the Performance and Quality Improvement (PQI) team to support data governance and accreditation efforts.
Help maintain documentation and records related to program performance and client outcomes
Support organizational initiatives that promote a culture of safety, equity, and continuous learning.
What You Bring:
Must Haves
Bachelor’s degree in Psychology, Social Work, Public Health, Education, or a related social science discipline.
1–2 years of experience in a research, evaluation, or data support role, preferably in a community or healthcare setting.
Familiarity with research methods including qualitative, quantitative, and mixed-methods approaches.
Basic proficiency in data analysis software (e.g., SPSS, R, NVivo) and Microsoft Office Suite.
Regular access to a reliable vehicle and ability to travel to program sites as needed.
Work Environment:
This is a hybrid position that will consist of both work- from-home and onsite arrangements. Schedules will be determined on a monthly basis and will be determined by program needs.
What We Offer:
E-learning program available all year round
Starting vacation time above minimum standard,
Additional paid personal and paid sick days
Professional development budget available to help you nurture and shape your career
Corporate Gym membership rate with GoodLife Fitness
Access to Perkopolis, a comprehensive corporate discount program
Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
Our Commitment to Diversity and Inclusion:
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.
Note: A satisfactory vulnerable sector check (VSC) is also required.
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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting hrteam@loftcs.org or (416) 979-1994.
