Please note: If you are a current Collège Boréal employee, please apply to this job via the Workday application. Collège Boréal is committed to upholding the values of equity, diversity, inclusion and human rights in our living, learning and working environments. We know that diversity fosters excellence and we all share the responsibility to foster an equitable, diverse and inclusive community. In keeping with our values, we are looking for staff who will work respectfully and constructively with everyone who attends our college. We invite applications from any qualified individual and actively encourage applications from members of groups with historical or current equity barriers, including, but not limited to, women, people of Indigenous descent, racialized people, people with disabilities, and members of the 2SLGBTQI+ community. We support diversity and equity and are committed to creating a workplace free of harassment and discrimination and an inclusive and barrier-free environment. If we contact you for a job interview, please inform us of any accommodations you require with respect to any materials or processes used, so that we can ensure you receive a fair and equitable assessment of your qualifications. Alternative formats will be provided upon request throughout the recruitment and selection process. Please let us know if you require accommodations to apply for the position. Job Type: Temporary (Fixed Term) Additional Locations: Weekly Hours: 24 Position End Date: 2026-01-30 Job Category: Soutien Salary Range: $22.20 - 22.20 CAD Compensation grade: SOU-TP6 Job Description (English version follows.) La personne occupant ce poste doit détenir un certificat ou un diplôme postsecondaire et maîtriser le français et l’anglais afin de bien comprendre les protocoles complexes des examens et les besoins de la clientèle. Elle doit réussir toutes les accréditations requises. Elle doit faire preuve de sensibilité culturelle et traiter les autres avec respect en tout temps. La maturité, la fiabilité, le souci du détail, la conscience professionnelle et la ponctualité sont des qualités essentielles pour ce poste. Une formation sera offerte aux candidates et candidats retenus. Le nombre d'heures de travail est d'un maximum de 24 heures par semaine, selon les besoins, et se situe entre 8 h et 17 h, en fonction de l'activité Responsabilités Accueillir les candidates et candidats ainsi que les visiteurs au centre. Effectuer les vérifications nécessaires, comme la vérification d’identité et de l’admissibilité ou des licences. Surveiller les candidates et candidats pendant les examens en circulant régulièrement pour assurer la sécurité de l’environnement. Enregistrer l’entrée et la sortie des candidates et candidats de la salle d’examen. Rédiger et soumettre des rapports sur les irrégularités ou les plaintes. Assurer la sécurité des lieux en utilisant correctement les systèmes de verrouillage et de sécurité. Utiliser le matériel informatique et les autres équipements du centre. Soutenir le personnel technique et opérationnel avec les communications de données. Utiliser un DVR, un appareil photo numérique, un système téléphonique et un système d’alarme, au besoin. Maintenir la propreté des locaux. Assurer un environnement de travail sécuritaire et signaler de manière proactive tout problème de santé et de sécurité. Réussir les examens d’accréditation et participer aux formations obligatoires. Exigences : Certificat ou diplôme postsecondaire Maîtrise du français et de l’anglais Expérience en service à la clientèle Capacité à respecter ses engagements et à répondre aux demandes de la direction Excellentes compétences interpersonnelles Capacité à travailler de façon autonome et en équipe ------------------------------------------------------------------------------------------------------------------------------ The Testing Centre proctor must hold a post-secondary certificate or diploma and demonstrate proficiency in both French and English to fully understand the complexities of various testing protocols and client needs. Successful completion of all required TCA accreditations is mandatory. The ideal candidate is culturally sensitive and treats everyone with respect. Key qualities include maturity, reliability, attention to detail, conscientiousness, and punctuality. Training will be provided to successful candidates The number of working hours is a maximum of 24 hours per week, depending on the needs, between 8 a.m. and 5 p.m., depending on the activity Responsibilities Welcome test candidates and visitors to the Testing Centre. Conduct security and verification checks, including ID verification and confirming eligibility or license entitlement. Monitor candidates during tests by performing regular walkthroughs to ensure a secure environment. Sign candidates in and out of the testing room. Prepare and submit reports on irregularities or complaints. Maintain security by ensuring proper use of locks and security systems. Operate computer hardware and other Testing Centre equipment. Assist operations and technical staff with data communications. Operate devices such as DVRs, digital cameras, telephone systems, and alarm systems as needed. Maintain the cleanliness of the Testing Centre Promote a safe work environment and proactively report health and safety concerns. Complete TCA accreditation exams and attend required training sessions. Requirements: Post-secondary certificate or diploma Bilingual fluency in French and English Customer service experience Ability to meet commitments and respond to management requests Strong interpersonal skills Ability to work independently and as part of a team Closing Date: 2025-12-02 11:59pm Note: Posting is no longer available as of date cited above at 11:59 p.m. First consideration will be given to internal applicants in accordance with their respective Collective Agreements. We recognize the efforts of our employees by offering them competitive base salaries, generous and flexible holiday and leave programs, interesting benefits, as well as an outstanding pension plan. See what Collège Boréal has to offer. Boréal is proud to offer a lifetime retirement pension. Find out more information on the CAAT Pension Plan website: Full-time Employees DB Prime Member Handbook Part-time Employees DB Plus Member Handbook Need help? Consult our ressources and users' guides. If you have any questions, please do not hesitate to contact us at ressources.humaines@collegeboreal.ca
