Job Description This is a casual position on a 2PM-10PM shift $22.50/hr *Previous scheduling experience or health care experience preferred As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff. Why you’ll love working here: Celebration and Recognition programs Part time and Full-time opportunities Comprehensive health and dental benefit plans Education allowance for employees and family Employee Assistance Program Employee perks and exclusive offers What you’ll do: Assign appropriate staff to patients based on a variety of factors including times suggested by patients, staff availability and relevant skill sets Build a care schedule for patients Enter and update employee and patient data within computerized system Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families Document and appropriately report all staff and patient interactions What you bring: One year administrative or office experience is an asset Scheduling experience is an asset Strong computer skills Superior Customer service skills Ability to effectively communicate both orally and written Compassion and empathy when interacting with patients and their families Time Type: Part time Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together! ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request. Extendicare is a leading provider of care and services for seniors across Canada. We deliver quality care to meet the needs of a growing seniors’ population. We also provide management and consulting support through a range of services, including recruitment and building strong, qualified teams, to a network of independently owned long-term care and retirement homes. Our Mission “Helping People Live Better.” We help our residents and clients live better by promoting quality of life. We create remarkable moments through highly engaged and motivated team members. Stakeholders know this because we continuously measure, improve and publicly share our performance. Our Vision Our vision is to be the best senior care and services company in Canada. Our Values At Extendicare, we value our customers and our team who cares for them. We are committed to treating them with dignity and respect in an atmosphere of compassion. As health care professionals, we take pride in being responsive to the needs of those who rely on us. Customer Satisfaction. We strive to provide care and services to our customers which exceed their expectations. Excellence. We believe aspiring to excellence leads to continuous quality improvement in our provision of care to residents. Respect. We value each employee, encourage equal opportunity for growth and recognize achievement. Integrity. We believe in honesty and fairness in our relationships with others. Accountability. We believe we are accountable for the quality of services we provide to our customers. Communication. We listen to each other and foster open and honest communication. Teamwork. We believe that working as a team creates an environment that allows us to reach our potential. Environment. We believe that environmental issues should be integrated into business decisions that promote environmental protection, preservation, safety and a homelike atmosphere.
