Ecolab is currently seeking candidates for an Application Specialist role to support the Nalco Water Downstream business in Regina, Saskatchewan. If you are a passionate technical professional that likes to work in an autonomous, hands-on environment, we invite you to apply. You will be primarily responsible for working with Sales Representatives on executing service plans in strategic district accounts. This will involve the completion of agreed-upon contractual services in your assigned accounts, and providing customers with problem-solving support. You will also assist District Sales Representatives with start-ups of both new applications in current customers, and in transitioning competitively-held accounts. This position will also require you to build strong relationships with your assigned customer base to generate a high level of customer satisfaction. What’s in it For You: The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments. The ability to make an impact with a company that is passionate about growth. The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. What You Will Do: Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans. Assist Sales Representatives with plant surveys of prospective customers. Assist Sales Representatives with start-ups of new applications in both existing customers and new accounts. Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives. Provide technical support to customers; identifying and resolving customer pain points, escalating as required. Engage in problem-solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels. Support services include sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities. Actively support innovations and technology in the strategic district accounts where you provide your support to District Sales Representatives. Position Details: This position will be based in Regina, SK with travel to the surrounding areas 20% overnight travel may be required Minimum Qualifications: Post Secondary diploma and 3 - 4 years related industry experience Must have a valid driver's license and acceptable motor vehicle record Able to travel to the US for training/meetings No immigration sponsorship is available for this position Physical Demands: Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high Preferred Qualifications: Post Secondary diploma or degree in engineering or chemical technology 4 years of successful technical sales or field sales support experience Strong mechanical aptitude Knowledge of and experience in materials, scheduling and inventory processes Practical computer application literacy including Microsoft Office, and the ability to learn internal business systems. Prior experience that required excellent communication skills, a strong work ethic and the ability to multitask. Experience in oil and gas industry preferred Previous Refinery/Petrochemical experience Water treatment or specialty chemical industry experience Working knowledge of boilers, cooling towers, and wastewater treatment systems Water treatment or specialty chemical industry experience #li-ca A trusted partner at nearly three million customer locations, Ecolab (NYSE:ECL) is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. Building on a century of innovation, with an annual sales of $15 billion and more than 48,000 associates, Ecolab delivers comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. When you come to work at Ecolab, you get to take on some of the world’s most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work. For more Ecolab news and information, visit www.ecolab.com.
