Requisition ID: 19860 Department: Infrastructure & Water Services Dept. Service: Water Linear & Customer Services Branch: Water Utility Customer Services Branch Employment Type: 1 Full-time Permanent - Work Hours: 35.00 hours per weekAffiliation: CUPE 503 Inside/Outside Salary Information: $61,663.42 - $72,157.54 annually (2024 rates of pay)Location: ROPEC, 800 Green's Creek City: Ottawa, ON Job Category: Administrative and Support Services Application Close: 28/11/2025JOB SUMMARY
Laboratory Services provides laboratory testing services for drinking water, solid wastes, effluents, receiving waters and ground waters.
You provide administrative and data support for the Laboratory Services unit.EDUCATION AND EXPERIENCE
Completion of 2 year community college diploma as a Chemical Laboratory Technician Minimum of 3 years of related experience in database management in a laboratory environment or similar field
Completion of health and safety training requiredTraining in Oracle, relational data base management, or data processing software is an assetKNOWLEDGE
Detailed knowledge of the City of Ottawa organizational structure, services and personnel
Working knowledge of and ability to utilize corporate software including but not limited to, Outlook, Word, Excel, Cognos Impromptu, MOE, EDWIS, City of Ottawa’s Laboratory Information Management System, WaterTrax and the Internet
Knowledge of quality assurance/quality control principals
Working knowledge of applicable health and safety legislation, and general knowledge of corporate/departmental policies/procedures related to health and safety
COMPETENCIES, SKILLS AND ABILITIES
Ability to communicate effectively and tactfully, both orally and in writing
Ability to multi-task
Ability to read, interpret, understand and explain water distribution policies and procedures including municipal by-laws
Strong data entry, retrieval and keyboard skills
Organizational skills
Ability to operate basic office and telecommunications equipment including fax machines photocopiers, computer, printer and email
Ability to interact effectively with management, and staff, as well as persons external to the corporation
Ability to exercise judgment in decision-making
Strong interpersonal and communication skills combined with excellent customer service skills especially during emergency or stressful situations
Able to manage work assignments in order to meet required timelines
Flexible and adaptable
Ability to work effectively in a team environment
Good attendance record
Punctual, reliable and dependable
WHAT YOU NEED TO KNOW
Language Requirement: English oral, reading, writing
You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.
