Must-Have Skills:
Minimum 1+ year of Service Desk or Technical Support experience in a 24/7 environment
3+ years in progressively advancing IT support roles (Jr → Intermediate)
Ability to work a four-on, four-off, 12-hour rotating shift
Ability to work fully on-site in a mission-critical environment
Experience supporting systems workflows, run books, or operational procedures
Ability to monitor and maintain infrastructure in real-time
Role Overview
The Support Specialist will monitor and maintain 24/7 operations across a critical facilities and data centre environment. This includes following run books, supporting infrastructure workflows, managing access control, resolving technical issues, and ensuring stable operations across multiple systems.
Key Responsibilities
Monitor and maintain daily data centre operations, infrastructure, and systems
Execute operational run books and workflows
Provide frontline troubleshooting and incident response
Manage access control to prevent disruptions
Support internal ticketing and documentation processes
Escalate issues according to established procedures
Collaborate with cross-functional support teams
Nice-to-Haves
Data centre operations experience (physical or logical)
Enterprise automation scheduling tools
Backup/migration workflows
Console operations, production control, or system monitoring
Job Type & Location
This is a Contract position based out of North York, ON.
Pay and Benefits
The pay range for this position is $22.00 - $22.00/hr.
Workplace Type
This is a fully onsite position in North York,ON.
À propos de TEKsystems et TEKsystems Global Services
Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
