Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Reception position represents FirstOntario Concert Hall as initial contact for prospective clients and the general public both on the phone and in person. Receptionist will also assist guests with event information and/or route necessary calls to appropriate personnel. Responsible for stage door/mail run.
This role pays an hourly rate of $18.70-$18.74 CAD
Benefits for Part-Time roles: Pension matching
This position will remain open until February 20, 2026.
Responsibilities
Assist with guest or client questions as needed
Create and distribute weekly/monthly schedule for surrounding community from Event Booking software
Log incoming checks
File pay checks/distribute on payday
Manage lost and found
Collect, distribute and log employment applications
Create directional signage for events
Maintain booking confirmation binder
Perform filing or other office related work
Collects and input all Guest Services availability sheets
Courteously receive, screen and direct all in-bound calls, emails, and visitors to FirstOntario Concert Hall.
Maintain a professional image and demeanor with all employees, management, executives and visitors at all times.
Responsible for signing guests in/out and issuing guest badges.
Submit weekly timesheets for payroll
Adhere to company policies and procedures
Maintain a high level of confidentiality in all interactions
Other duties as assigned
Qualifications
High School diploma or College diploma preferred
Minimum of 2 years’ experience in office reception or a similar field
The successful candidate will be a strong communicator with strong interpersonal and team skills.
Ability to work independently and remain flexible in role
Ability to work in a high pressure, fast paced environment
Ability to multi task
Exceptional customer service skills—outgoing and friendly personality required
General knowledge of Microsoft Word, Excel and Outlook
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
