Reporting to the Manager of Disability Management, the WCB Disability Claims Specialist is responsible for proactive end-to-end WCB claims management across Canada. The Disability Management Specialist will coordinate claims reporting, tracking, objections, appeals, and facilitate return to work to minimize lost time, while ensuring compliance with various WCB policies and legislation. In the role, you will directly manage complex worker’s compensation claims by applying comprehensive case management principles in close collaboration with human resources and operations to reduce the financial impact of occupational injury/illness claims. Key Responsibilities: Ensure accurate and timely reporting to the provincial workers compensation board Determine the relationship between the mechanism of injury, the diagnosis and the relationship to entitlement by gathering and analyzing relevant information Advise managers, HR and Business leader on best practices for all work-related injuries/illness while meeting legislative and contractual requirements Work closely with stakeholders to develop early and safe return to work plans, collaborate with managers to develop, implement and monitor return to work plans based on functional information supplied by heath care providers and/or WCB focusing on reducing claim duration and encouraging timely recovery Prepare claim appeals including performing file reviews and drafting formal employer submissions to support claims cost relief Maintain confidential and sensitive information, including documentation/records and relevant details throughout the life of claim Provide leadership support and communicate effectively with all stakeholders including mgmt., provincial WCB, healthcare professionals, employees and unions Develop injury and trending analysis for all regions Develop and implement Disability Management training sessions Prepare detailed statistical trend analysis and develop reports and presentations including the preparation of graphs and charts Creating WCB clearance certificates and completing contractor agreements Initiate and lead return to work meetings with all stakeholders when required Support the field H&S Team with respect to all disability management related matters Additional tasks as assigned Knowledge, Skills and Competencies: College Diploma or University Degree specializing in Human Resources 2-3 years of experience managing a full case load of complex physical and mental health occupational injury claims Strong interpersonal and communication skills, with ability to professionally communicate both verbally and written with employees and outside partners Broad understanding of disability management specifically workers compensation Comprehensive and/or working knowledge of Occupational Health and Safety legislation and Employment Standards Act Must be well organized and detailed oriented Self-starting proactive individual who can work well independently and in a team environment Proficient in using Microsoft Excel, Word, Outlook and PowerPoint, and ability to learn HRIS Valid G driver’s license and access to a vehicle as travel is required Able to work well under pressure and meet set deadlines Bilingual fluency in English and French is an asset We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com Current GFL Employees If you are an existing GFL employee and would like to search and apply to current job openings, please visit the internal GFL Jobs Hub. At the heart of GFL lies our greatest asset—our people. So, we're glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.
