Position Summary: Provide support to Customer Operations by creating dashboard and business models that present financial and customer data in order to facilitate effective decision-making and operational reporting. This position requires the preparation of dashboard, reports and analysis, development of SQL queries and automation of operational reports and processes. Duties and Responsibilities: Assisting the Team Manager of Analytics in updating and enhancing monthly and quarterly management reports and board slides Develop new and refactor existing queries to extract information needed to support departmental and adhoc reports Prepare detailed trend analysis, business models, and develop links that are critical in understanding accounts receivable, revenue, operating expenses, cash receipts and collections Assess and make recommendations for Customer Operations to improve profitability, cash receipts and customer service Develop and deliver automated operations reports and maintain or update as required Perform and report on sensitivity and financial analysis to monitor and evaluate the financial performance of proposed cash receipt improvement and commercial account management strategies Assist with the preparation of future oriented financial information (i.e. annual budget/forecasts) including Financial Operations costs, Revenue Reserves and Cash Receipts Understand and analyze potential opportunities and risks and provide recommendations to management Work with different areas of the business analyzing drivers and identifying upcoming financial issues or opportunities Create and update dashboards using Tableau or Power BI Identify areas of opportunity to make operations efficient through automation where possible Improve business processes by providing new or enhanced financial reporting Perform other duties as assigned Qualifications: Bachelor's Degree and/or Finance/Accounting Designation (or equivalent work experience) preferred (minimum 5 years of experience) Relevant experience in a BI & reporting role Additional courses in basic programming, such as SQL, is required Proficient with Power BI, AWS Redshift, Microsoft Word, Excel, PowerPoint, Outlook An understanding of Accounting and Billing Systems and their related database structure Proficiency in quantitative analysis Work with different areas of the business analyzing drivers and identifying upcoming financial issues or opportunities Commitment to personal growth and development Good organization and leadership skills About 407 ETR Highway 407 ETR is an all-electronic open-access toll highway located in the Greater Toronto Area in Ontario, Canada. The highway spans 108 kilometres from Burlington in the west to Pickering in the east. 407 International Inc. is the sole shareholder of 407 ETR and is owned by: Cintra Global S.E. which is a wholly owned subsidiary of Ferrovial S.A. (48.29%); Canada Pension Plan Investment Board (CPP Investments) and other institutional investors (44.20%); and Public Sector Pension Investment Board (PSP Investments) (7.51%) Learn more at 407etr.com Note: At 407 ETR, we are committed to fostering a diverse, equitable, and inclusive work environment. We value the unique perspectives and backgrounds of all individuals, and we firmly believe that our individual differences make us stronger as a whole. Our commitment to inclusion extends beyond recruitment and encompasses an inclusive workplace culture through raising awareness, ongoing training, and encouraging feedback. We aim to create a safe and supportive environment where all employees can thrive. Accommodation for disabilities or other grounds protected by human rights legislation are available upon request for candidates taking part in all aspects of the employment selection process. In 1999, 407 International became the owner of the 407 ETR Concession Company Limited ("407 ETR") which is the operator and manager of the highway, which extends 108 kilometres east-west across the top of the Greater Toronto Area. The Company is owned by indirectly owned subsidiaries of Canada Pension Plan Investment Board (total 50.01%), also known as CPP Investments; Cintra Global S.E., a wholly owned subsidiary of Ferrovial S. A. (43.23%); and SNC-Lavalin (6.76%).
