Job Description The Operations Analyst, IST (integrated System Test) Mainframe is responsible for assisting application development areas and testers in conducting testing and quality assurance in the Integration & System Testing environment. The IST environment is built to closely reflect the Production systems in order to provide the developers with a robust and solid environment to conduct testing. The role is also to ensure proper procedures are in place and followed to maintain the integrity of these environments. May require overtime on weekdays or weekends (with overtime pay or time off in lieu). What will you do? Assists developers with their test cycles and in applying their Change Records in a timely fashion Runs, monitors and resolves issues in the daily batch schedule according to pre-determined requirements Assists developers in setting up applications in the testing environments by reviewing test requirements and building necessary ZEKE flows Builds automation processes required to ensure availability of the IST environments Provides support for problem calls during scheduled business hours Conduct review of test results with applications to ensure goals are achieved and necessary refreshes applied Demonstrate the ability to work with Service Providers, clients, and support staff effectively at a technical level. Develop & maintain the skills to adapt and adjust to the many changes in technology as they are related to the zOS platform What do you need to succeed? Solid knowledge of JCL, TSO, ISPF, Zeke, Beta91, HSDS, WAS, JES2 AOC, OMVS Willing to work a 1pm to 9pm shift on a rotational basis to run, monitor and resolve issues in the daily batch schedule according to pre-determined requirements Solid knowledge of RBC systems, network and applications Knowledge of IMS, CICS DB2 What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work Opportunities to take on progressively greater accountabilities #LI-POST #TECHPJ Job Skills Application Testing, Computer Literacy, Customer Service, Decision Making, Documentations, Group Problem Solving, Hardware Infrastructure, Interactive System Productivity Facility (ISPF), Interpersonal Relationships, IT Systems Management, JES2, Job Control, Job Control Language (JCL), Job Scheduling Software, Mainframe Computers, Production Support, Service Request Management Additional Job Details Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2025-12-01 Application Deadline: 2026-02-16 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
